Hi Dave,
Sometimes this is linked to an anti-virus add-in installed in Outlook. How
about trying Outlook in safe mode to see if that helps? Here's how:
1. Close Outlook.
2. Click on Start, Run, then type "outlook.exe /safe" without the quotation
marks.
3. Click OK.
This will start Outlook in Safe mode, which will disable any add-ins. Open
up an e-mail with an attachment and see what happens. If this doesn't
work, then you might try creating a new profile and see what happens as
well.
Regards,
Bob Cooley, MCSE
Supportability Program Manager
Consumer Platforms
& Business Applications
Microsoft Corporation
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| Thread-Topic: Can't open attachment
| thread-index: AcOsbmXPjmLGAoNfTn2D2XVrJjK6Cg==
| X-Tomcat-NG: microsoft.public.outlook.general
| From: "=?Utf-8?B?RGF2ZSBNYXJzaA==?=" <
[email protected]>
| Subject: Can't open attachment
| Date: Sun, 16 Nov 2003 10:21:05 -0800
| Lines: 7
| Message-ID: <
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.outlook.general
| NNTP-Posting-Host: TK2MSFTCMTY1 10.40.1.180
| Path: cpmsftngxa06.phx.gbl!cpmsftngxa10.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.outlook.general:193297
| X-Tomcat-NG: microsoft.public.outlook.general
|
| When I attempt to open a message attachment (a JPG file), I get the
option to either Open it or Save it. Saving it works fine, but if I try to
Open it, I get the message "The system cannot find the path specified." If
I double-click on the saved image, it opens fine in Jasc Paint Shop Photo
Album, my default program for viewing JPG files. I am using Outlook 2003 as
part of the Office Professional upgrade.
Anyone have any thoughts?
Thanks in advance,
Dave
|
Bob Cooley, MCSE
Microsoft BCM Beta Support
