N
Nello
For some reason, the only sound I get on my IBM ThinkPad T42 running
WinXP SP 2 is the "beep." Sound was working fine for the last year
until a Windows Update about a month ago.
The Control Panel for "Sounds and Audio Devices" shows no playback
devices (under the Audio tab) and Device Manager lists only the
following under "Sound, video and game controllers":
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Video Codecs
So, I figured that all I need to do is re-install my sound card driver.
I went to IBM's support site:
http://www.ibm.com/products/finder/us/en/finders?pg=ddfinder
It auto-detected my system and referred me to:
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-61604
I downloaded the driver and followed the installation instructions:
http://www-307.ibm.com/pc/support/site.wss/license.do?filename=mobiles/1ga241ww.exe
However, when the installer finishes, I get the message:
"Driver Not Found! Reboot your system, and run this setup again."
Unfortunately, I get the same message after rebooting.
Apparently, I'm not the only person having problems installing SoundMAX
drivers:
http://www.techspot.com/vb/all/windows/t-14328-audio-drivers-not-found.html
http://www.softwaretipsandtricks.com/forum/drivers/22991-cant-find-driver-2.html
http://forums.us.dell.com/supportforums/board/message?board.id=oplex_audio&message.id=4736
While it is comforting to find others having this problem, none of
their proposed solutions helped me get my sound working.
Things I've tried include:
- Upgraded all drivers to their current versions using ThinkVantage
Software Installer;
- Flashed BIOS with most recent version;
- Re-set BIOS to default to make sure that audio hardware is
detected;
- Deleted one or more items listed in the Control Panel for "Sounds
and Audio Devices" (see list above) to get XP to autodetect the sound
card hardware; and
- Manually installed driver using Device Manager.
I still have no sound other than, "beep"!
I tried the PC Doctor hardware check that came with the laptop and runs
in DOS7 (?). It says there is no audo hardware. But, it lets me play
any frequency on the speaker. Others who have had this problem (see
links above) have also reported that DOS diagnostics reported no audio
hardware but they subsequently were successful at installing the
SoundMAX driver and got their sound working again.
So, does anyone have any suggestions? Is there anyway that I can IBM
to diagnose/fix with this...even for a fee?
Thanks for reading my tale of woe. Any suggestions are appreciated.
- nello
WinXP SP 2 is the "beep." Sound was working fine for the last year
until a Windows Update about a month ago.
The Control Panel for "Sounds and Audio Devices" shows no playback
devices (under the Audio tab) and Device Manager lists only the
following under "Sound, video and game controllers":
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Video Codecs
So, I figured that all I need to do is re-install my sound card driver.
I went to IBM's support site:
http://www.ibm.com/products/finder/us/en/finders?pg=ddfinder
It auto-detected my system and referred me to:
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-61604
I downloaded the driver and followed the installation instructions:
http://www-307.ibm.com/pc/support/site.wss/license.do?filename=mobiles/1ga241ww.exe
However, when the installer finishes, I get the message:
"Driver Not Found! Reboot your system, and run this setup again."
Unfortunately, I get the same message after rebooting.
Apparently, I'm not the only person having problems installing SoundMAX
drivers:
http://www.techspot.com/vb/all/windows/t-14328-audio-drivers-not-found.html
http://www.softwaretipsandtricks.com/forum/drivers/22991-cant-find-driver-2.html
http://forums.us.dell.com/supportforums/board/message?board.id=oplex_audio&message.id=4736
While it is comforting to find others having this problem, none of
their proposed solutions helped me get my sound working.
Things I've tried include:
- Upgraded all drivers to their current versions using ThinkVantage
Software Installer;
- Flashed BIOS with most recent version;
- Re-set BIOS to default to make sure that audio hardware is
detected;
- Deleted one or more items listed in the Control Panel for "Sounds
and Audio Devices" (see list above) to get XP to autodetect the sound
card hardware; and
- Manually installed driver using Device Manager.
I still have no sound other than, "beep"!
I tried the PC Doctor hardware check that came with the laptop and runs
in DOS7 (?). It says there is no audo hardware. But, it lets me play
any frequency on the speaker. Others who have had this problem (see
links above) have also reported that DOS diagnostics reported no audio
hardware but they subsequently were successful at installing the
SoundMAX driver and got their sound working again.
So, does anyone have any suggestions? Is there anyway that I can IBM
to diagnose/fix with this...even for a fee?
Thanks for reading my tale of woe. Any suggestions are appreciated.
- nello