D
Dan Epstein
Actually, I also have a retail WinXP CD and I'll try it with that one,
and report back.
Dan
and report back.
Dan
Actually, I also have a retail WinXP CD and I'll try it with that one,
and report back.
Will Denny said:Hi
You will need a slipstreamed SP2 CD to install the Recovery Console.
However the SP2 file is needed (266 MB). It can be downloaded from here:
http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en
Then use the following the article to create the SP2 slipstreamed CD:
http://www.msfn.org/articles.php?action=show&showarticle=49
--
Will Denny
MVP - Windows Shell/User
Please reply to the News Groups
Ted Dang said:I just reformatted and reinstalled WinXP but forgot to
install Recovery Console before installing SP2. Now, when
I run [drivedirectory]\i386\winnt32.exe /cmdcons I get an
error message: "Windows Setup \n\n Setup cannot continue
because the version of Windows on your computer is newer
than the version on the CD. \n\n Warning: If you decide to
delete the newer version of Windows that is currently
installed on your computer, the files and settings cannot
be recovered. \n\n To exit, click Cancel. For more
information, click Details."
[email protected] said:Welcome to Microsoft Windows XP SP2 Chat.
The visitor has ended the chat session.
The Microsoft Windows XP SP2 Chat session has been
accepted.
{Ted Dang}hello?
{Malcolm C.}Thank you for using Microsoft Windows XP SP2
Chat Support. My name is Malcolm May I address you as Ted?
(Yes or No Please)
{Ted Dang}I'm having problems installing recovery console
after installing windows xp sp2
{Ted Dang}yes, you can call me Ted
{Malcolm C.}I would really appreciate if you could provide
me with your email address and phone number for the
records.
{Ted Dang}oh, uh e-mail: ************
{Ted Dang}phone number: ************
{Ted Dang}that's in the US
{Malcolm C.}Ted Is this a new incident with SP2 or do you
already have an incident number for the issue?
{Ted Dang}I do not have an incident number
{Ted Dang}so I guess its' a new one
{Malcolm C.}How may i assist you today?
{Ted Dang}I'm having problems installing recovery console
after installing windows xp sp2
{Ted Dang}when I run [drivedirectory]\i386
\winnt32.exe /cmdcons I get an error message: "Windows
Setup \n\n Setup cannot continue because the version of
Windows on your computer is newer than the version on the
CD. \n\n Warning: If you decide to delete the newer
version of Windows that is currently installed on your
computer, the files and settings cannot be recovered.
{Ted Dang}does Microsoft know about this problem?
{Ted Dang}I've been trying to mine the net and microsoft
for information about this issue and I've come up with
zilch
{Malcolm C.}To ensure that I correctly understand your
issue let me confirm it before we start troubleshooting
the issue: "I understand that you are unable to install
recovery console on your system is that right?
{Ted Dang}I'd really like to install recovery console
without reinstalling the OS again
{Ted Dang}yes, that's correct, I can't install recovery
consle after upgrading to SP2
{Ted Dang}I reformatted and installed WinXP then SP2 and
now I'm trying to install recovery consle and I get the
above error message
{Ted Dang}I guess I should have installed the Recovery
Console before upgrading to SP2
{Malcolm C.}Kindly be online while I research your issue,
this should not take more that 5 min.
{Ted Dang}okay
{Ted Dang}There's probably some way to spoof the Windows
version in the registry or something...
{Ted Dang}there aren't any updated recovery console files
are there?
{Malcolm C.}Ted have you tried going through the recovery
console?Let me guide you through the steps.
{Malcolm C.}Insert the cd.
{Ted Dang}this customer support chat thingie is pretty
cool...wow, there's even a file upload...it doesn't seem
like you're real, though...more like I'm talking to a
computer
{Ted Dang}okay
{Ted Dang}CD is in
{Ted Dang}start
{Ted Dang}run
{Ted Dang}oh
{Ted Dang}uh
{Malcolm C.}Are you using the same system?
{Ted Dang}yes
{Malcolm C.}you need to restart the system in recovery
console
{Ted Dang}oh
{Ted Dang}from the CD?
{Ted Dang}I'm using my desktop right now
{Ted Dang}and the problem is on my laptop
{Malcolm C.}okay
{Ted Dang}so restart my laptop?
{Ted Dang}boot from CD?
{Malcolm C.}restart the laptop.
{Ted Dang}okay
{Ted Dang}restarting
{Ted Dang}(laptop
{Ted Dang})
{Ted Dang}booting from CD?
{Malcolm C.}press any key to boot from cd
{Ted Dang}okay
{Ted Dang}"setup is inspecting..."
{Ted Dang}"Windows Setup"
{Ted Dang}"Setup is loading files..."
{Ted Dang}"Welcome to Setup"
{Ted Dang}"To set up Windows XP now, press ENTER"
{Ted Dang}"To repair a Windows XP installation using
Recovery Console, press R"
{Ted Dang}"To quit Setup without installing Windows XP,
press F3"
{Malcolm C.}just a sec Ted
{Ted Dang}k
{Ted Dang}this chat thing could use some sound
notification
{Malcolm C.}Ted can you please boot the laptop in the
normal mode please?
{Ted Dang}oh
{Ted Dang}okay
{Ted Dang}so exiting this and booting normally
{Malcolm C.}yes
{Ted Dang}okay...desktop is up...(You've got a solution I
surmise?)
{Ted Dang}er
{Ted Dang}laptop
{Ted Dang}is booted
{Ted Dang}and I can see the desktop
{Malcolm C.}okay
{Malcolm C.}Insert the Windows Setup CD. If AutoRun is
enabled, close the XP Setup screen that appears after
inserting the CD.
{Ted Dang}okay
{Malcolm C.}Click [Start] [Run] and type in G:\i386
\winnt32.exe /cmdcons. In this example, G:/ is the CD
Drive. Click [OK] to continue. The Windows Setup message
box will open.
{Ted Dang}I'm still getting that same error message
{Ted Dang}it's open
{Ted Dang}you mean the windows setup message box that
says ""Windows Setup \n\n Setup cannot continue because
the version of Windows on your computer is newer than the
version on the CD. \n\n Warning: If you decide to delete
the newer version of Windows that is currently installed
on your computer, the files and settings cannot be
recovered. ", right?
{Ted Dang}cause that's what I've got
{Malcolm C.}Ted you are not using the same CD
{Ted Dang}I am using the same CP
{Ted Dang}CD^
{Ted Dang}the same one I installed Win XP with
{Ted Dang}I've only got one CD
{Ted Dang}I'm thinking the problem is that I've upgraded
to SP2, you don't think so?
{Ted Dang}I mean, that's what the error message says, too
{Malcolm C.}Ted you can try installing through safe mode.
{Ted Dang}okay
{Ted Dang}so rebooting...
{Malcolm C.}Enter safe mode
{Ted Dang}I'm a goin', I'm a goin'
{Ted Dang}echoing
{Ted Dang}alright, I'm in safe mode...
{Malcolm C.}Insert the Windows Setup CD. If AutoRun is
enabled, close the XP Setup screen that appears after
inserting the CD.
{Ted Dang}okay...
{Malcolm C.}Click [Start] [Run] and type in G:\i386
\winnt32.exe /cmdcons. In this example, G:/ is the CD
Drive. Click [OK] to continue. The Windows Setup message
box will open.
{Ted Dang}still getting the same error message
{Ted Dang}"d" is my cd drive, the WinXP CD has been
inserted...I typed "d:\i386\winnw32.exe /cmdcons" and I
recevied the same exact error message I received in normal
mode
{Ted Dang}uh
{Ted Dang}that should be winnt32.exe^
{Malcolm C.}Ted since this issue need some research I will
be creating a case and forwarding it to the Senior Support
Professional for a expertise level of support. Your
patience and time is highly valued.
{Ted Dang}do you know when or if someone will get back to
me?
{Ted Dang}any idea at all?
{Malcolm C.}We will get back to you exactly in 1 business
day that 24 hours through e-mail.
{Ted Dang}have you heard of this problem before?
{Ted Dang}I really haven't seen it on the net anywhere
{Malcolm C.}Ted this is a new issue which needs research.
{Ted Dang}okay...you mind if I post this on the
newsgroups?
{Ted Dang}some guy said something about slipstreaming sp2
onto CD
{Ted Dang}I don't think it would work...but what do I know
{Malcolm C.}I will be sending you an email with the
details of the Chat along with a Case Number which you can
use for further communication in concern with this issue.
{Ted Dang}okay
{Ted Dang}well thanks
{Malcolm C.}Well Ted it's been my pleasure to assist you
on this issue today and I will send you an e-mail summary
of our chat session for your records. Thank you for using
Microsoft Windows XP SP2 Chat.
The Microsoft Support Professional has ended this chat
session. Please click the End Chat button to exit Chat.
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.