Can't install printer (0x000006be error)

J

jch

I've got two new laptops with Vista Home Premier installed. They're
wirelessly networked and seem to function just fine with the exception that
I can't install my networked HP 2600n Laserjet printer. When attempting to
do so on either machine, I receive an error message that the print spooler
has stopped. I also receive an error 0x000006be. I can restart the print
spooler and try again but the same thing keeps happening.
I've seen this is a common problem with Vista with an assortment of printers
but I haven't read a viable solution. Can someone here help? I've
downloaded the latest driver and firmware from HP. The printer is connected
to the network router/switch and has its own IP. I have 2 other PCs which
run XP and can use the printer w/o issue.

Another issue is that with all the attempts to install the printer on the
new Vista machines, there is apparently multiple copies of the printer
somewhere in the works. I've deleted the printers from the printer wizard
but they still exist, in name at least, somewhere. Further attempts to
install the printer show various copies (eg Copy_5). I don't know how to
get rid of these. Is there a registry entry somewhere? Still, even removing
these instances of previous installation attempts will not solve the
problem. There is something wrong in the installation procedure which
caused this to occur in the first place.
 
M

MICHAEL

jch said:
I've got two new laptops with Vista Home Premier installed. They're wirelessly networked and
seem to function just fine with the exception that I can't install my networked HP 2600n
Laserjet printer. When attempting to do so on either machine, I receive an error message
that the print spooler has stopped. I also receive an error 0x000006be. I can restart the
print spooler and try again but the same thing keeps happening.
I've seen this is a common problem with Vista with an assortment of printers but I haven't
read a viable solution. Can someone here help? I've downloaded the latest driver and
firmware from HP. The printer is connected to the network router/switch and has its own IP.
I have 2 other PCs which run XP and can use the printer w/o issue.

Another issue is that with all the attempts to install the printer on the new Vista machines,
there is apparently multiple copies of the printer somewhere in the works. I've deleted the
printers from the printer wizard but they still exist, in name at least, somewhere. Further
attempts to install the printer show various copies (eg Copy_5). I don't know how to get rid
of these. Is there a registry entry somewhere? Still, even removing these instances of
previous installation attempts will not solve the problem. There is something wrong in the
installation procedure which caused this to occur in the first place.

Have a look at these threads;
http://forum.soft32.com/windows/Vista-network-ing-problems-ftopict374805.html
http://www.winforumz.com/vista/Network-problem-HP-2600nftopic-12192-days0-orderasc-15.html

Then this excellent information from Microsoft;
http://technet.microsoft.com/en-us/library/bb727037.aspx
File and Printer Sharing in Windows Vista

I did not find this encouraging;

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=812642&SiteID=17
<quote>
Alan, Vista Business appears to share same problem/challenge with HP2600n. This series printer
appears not use hpbmini.dll in its driver build. HP proposes a firmware upgrade for its HP2600n
printer, yet unable to reach printer due to 0x000006be error - cannot appear to get past this.
Are you aware of any workaround? Many thanks.
</quote>


-Michael
 
R

Romeo Props MICHALE the A$$

MICHAEL wrote:

<snipped>

<Romeo, where are you boy? You can run Romeo Props MICHALE, but you
can't hide boy come out here you little *clown* come out.>
 
J

jch

MICHAEL said:
Have a look at these threads;
http://forum.soft32.com/windows/Vista-network-ing-problems-ftopict374805.html
http://www.winforumz.com/vista/Network-problem-HP-2600nftopic-12192-days0-orderasc-15.html

Then this excellent information from Microsoft;
http://technet.microsoft.com/en-us/library/bb727037.aspx
File and Printer Sharing in Windows Vista

I did not find this encouraging;

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=812642&SiteID=17
<quote>
Alan, Vista Business appears to share same problem/challenge with HP2600n.
This series printer appears not use hpbmini.dll in its driver build. HP
proposes a firmware upgrade for its HP2600n printer, yet unable to reach
printer due to 0x000006be error - cannot appear to get past this. Are you
aware of any workaround? Many thanks.
</quote>


-Michael

I finally got it. The fix was to use the HP updated drivers (duh), but the
problem was that the downloaded drivers by themselves didn't fix the
problem. Downloading the entire HP CD with the installation files was
required.
 

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