H
hdophan
Hello all
I have this exactly same problem as Eddie, Pimp Daddy Addy, irondog,
Mr. raspy, and many many more users in (and outside) this forum
It is clear that there is an (yet) unidentified issue with the Windows Vista
Spooler with regards to different printers (mainly HP and Lexmark but also
Canon, Epson....)
the "symptom" is always the same
1) all the printers have disappeared from the control panel printer folder
(including virtual printers such as MS XPS or Acrobat printer)
2) when trying to install (add) a new printer : an error message appears,
telling that the spooler is not running (or similar messages
3) when checking in the services.msc console,
we do see that the spooler has stopped
4) when starting the spooler, it seems to stark ok,
but as soon as we try to (again) "add" a printing (using the
appropriate button)
-> the spooler immediately crashes (stops)
and the same error message occurs
- spooler not started and/or
- windows can't open add printer and/or
- Operation could not be completed and/or
- error 0x000006be
- etc...
So the situation is "delicate"
- OS is Windows Vista (no mater the version)
- The printers are various (HP; Canon, Lexmark, Epson)
- The "control panel printers folder" is empty
- It is impossible to add a printer (using the appropriate "add" button)
- The spooler seems unstable and stops itself when attempting to add a printer
Does someone know the solution?
thank you very much in advance
regards
hdophan
I have this exactly same problem as Eddie, Pimp Daddy Addy, irondog,
Mr. raspy, and many many more users in (and outside) this forum
It is clear that there is an (yet) unidentified issue with the Windows Vista
Spooler with regards to different printers (mainly HP and Lexmark but also
Canon, Epson....)
the "symptom" is always the same
1) all the printers have disappeared from the control panel printer folder
(including virtual printers such as MS XPS or Acrobat printer)
2) when trying to install (add) a new printer : an error message appears,
telling that the spooler is not running (or similar messages
3) when checking in the services.msc console,
we do see that the spooler has stopped
4) when starting the spooler, it seems to stark ok,
but as soon as we try to (again) "add" a printing (using the
appropriate button)
-> the spooler immediately crashes (stops)
and the same error message occurs
- spooler not started and/or
- windows can't open add printer and/or
- Operation could not be completed and/or
- error 0x000006be
- etc...
So the situation is "delicate"
- OS is Windows Vista (no mater the version)
- The printers are various (HP; Canon, Lexmark, Epson)
- The "control panel printers folder" is empty
- It is impossible to add a printer (using the appropriate "add" button)
- The spooler seems unstable and stops itself when attempting to add a printer
Does someone know the solution?
thank you very much in advance
regards
hdophan