Can't find my E drive on my computer

[blonde615]

Suddenly, after a power outage, my computer does not even show that I have an
E drive (my DVD/CD drive) on my computer! Help!

 

[John Inzer]

Suddenly, after a power outage, my computer does not even show that I
have an E drive (my DVD/CD drive) on my computer! Help!

==============================
Launch Device Manager and see if that
drive has a Yellow Question Mark on it.

You can launch Device Manager by going
to...Start/Run and type or copy/paste
devmgmt.msc
Then press enter.

Have a look at this article:

(314464) How to Troubleshoot Unknown
Devices Listed in Device Manager
http://support.microsoft.com/kb/314464/

 

[blonde615]

John...in device manager there is what looks like a yellow exclamation mark
on the DVD hardware. When I click on troubleshooting, I get the message
"windows successfully loaded the device driver for this hardware but cannot
find the hardware device (Code 41)". Any suggestions? I looked at the article
you suggested but they could not help me there.

 

[John Inzer]

John...in device manager there is what looks like a yellow
exclamation mark on the DVD hardware. When I click on
troubleshooting, I get the message "windows successfully loaded the
device driver for this hardware but cannot find the hardware device
(Code 41)". Any suggestions? I looked at the article you suggested
but they could not help me there.

==============================
Maybe the following articles will lead to something useful:


(314060) You can no longer access the CD
drive or the DVD drive, or you receive an error
message after you remove a CD recording
program or a DVD recording program in
Windows XP: "error code 31"
http://support.microsoft.com/kb/314060/en-us

"Why is There a Yellow Exclamation Point in
Device Manager?"
http://pcsupport.about.com/od/tipstricks/f/yellowdm.htm

DVD/CD Drive not working. Device manager
shows yellow sign with exclamation point?
http://answers.yahoo.com/question/index?qid=20080226113128AAh5pIr

 

[blonde615]

Thank you very much, John, for your help! Although I didn't resolve WHY this
happened, via searching the articles you suggested I finally tried resetting
my computer to a previous point which DID solve the problem and my DVD/CD
burner appears to be working fine again. I appreciate your help!

 

[John Inzer]

Thank you very much, John, for your help! Although I didn't resolve
WHY this happened, via searching the articles you suggested I finally
tried resetting my computer to a previous point which DID solve the
problem and my DVD/CD burner appears to be working fine again. I
appreciate your help!

================
You're welcome.

Thanks for the update.

 

[John Inzer]

===============================
The following article is just an example of
how this could occur:

(886568) Your CD or DVD drive does not
work as expected after you remove Digital
Image Suite 10
http://support.microsoft.com/kb/886568/