Can't erase printer jobs

[Claudio Bogado Pompa]

I connected a laptop with linux to my home LAN. I tried to print in a
HP Deskjet 3940 plugged to a Windows XP. The printer shows that is a
low level document in the list of jobs and the printer locks.
I tryed to erase the document right clicking and erasing and purging
all jobs without success.
Where in the hard drive is stored the printer job so I can erase that
file manually?
Greetings from Paraguay.
Claudio Bogado Pompa.

 

[Cari \(MS-MVP\)]

Depending on how you setup your network, it's probably that only the
Administrator has that permission.

 

[Claudio Bogado Pompa]

Depending on how you setup your network, it's probably that only the
Administrator has that permission.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaginghttp://www.coribright.com/windows





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I am giving the erase orden being a administrator. The printer keeps
showing erasing document... I tried to erase the printer also but the
same problem, it keeps showing erasing printer. I restart and the
printer locks again (I have to pull the power cord to reset it) and
the printer shows that is erasing.

 

[Bruce Sanderson]

Print (spool) files are usually in %systemroot%\system32\spool\printers
(e.g. c:\windows\system32\spool\PRINTERS). There are usually two files for
each "document", one with the extension .SHD and one with the extension
..SPL.

Try deleting the files you find there with those extensions.

--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.