Can't download or see .pdf files

[Guest]

I keep getting HTTP 403 ERROR forbidden to see this page. I've turned off my
firewall and all protection still the same. I use etrust armore. Any help
will be apprecited.

 

[Malke]

I keep getting HTTP 403 ERROR forbidden to see this page. I've turned
off my firewall and all protection still the same. I use etrust
armore. Any help will be apprecited.

Turn your av and firewall back on! Does this happen only on one website
or on all websites? If on one website, post the url so someone can
check it for you.

Do you have a .pdf reader installed? This wouldn't stop the download but
not having a reader would mean you couldn't open/view the file. Acrobat
Reader is free (www.adobe.com) and so is Foxit Reader.

Malke

 

[Guest]

yes I have adobe reader 7

Turn your av and firewall back on! Does this happen only on one website
or on all websites? If on one website, post the url so someone can
check it for you.

Do you have a .pdf reader installed? This wouldn't stop the download but
not having a reader would mean you couldn't open/view the file. Acrobat
Reader is free (www.adobe.com) and so is Foxit Reader.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[Malke]

yes I have adobe reader 7

OK, and what about the other question I asked you?

Malke

 

[Guest]

sites that have .pdf files and if I try to download paid for programs,or
freeware such as typing tutors.

 

[Malke]

sites that have .pdf files and if I try to download paid for
programs,or freeware such as typing tutors.

Oh, I see. You can't download *and* you can't open .pdf files. What
changed between the time things worked and the time they didn't?

Start troubleshooting by scanning for viruses/malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Make sure you do all preparatory work.

If the procedures and troubleshooting required look like they are not
your cup of tea - and there is no shame in admitting this - take the
machine to a professional computer repair shop (not your local version
of BigStoreUSA).

Malke