Can't delete file

G

Guest

We're using Win 2000 on a Win 2000 server. I created an autocad plot file
that and my computer crashed during the process. I can't delete the file now.
Not even when I'm logged in as the administrator. When I try to delete it, I
get "Access is denied. The source file may be in use". If I try to rename or
move it I get "Access is denied. Make sure the disk is not full or write
protected and that the file is not currently in use." The file has 0 kb. When
I try to access it with our viewing software it says it doesn't exist. Is
there any way to get rid of it?
Thanks.
 
D

Dave Patrick

After backup you might try running;
chkdsk /r
from the recovery console command line. (/r implies /f and /p)

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks. At
the "Welcome to Setup" screen. Press F10 or R to repair a Windows 2000
installation, and then press C to use the Recovery Console. The Recovery
Console then prompts you for the administrator password. If you do not have
the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Note If the registry is corrupted
or missing or no valid installations are found, the Recovery Console starts
in the root of the startup volume without requiring a password. You cannot
access any folders, but you can carry out commands such as chkdsk, fixboot,
and fixmbr for limited disk repairs. Once the password has been validated,
you have full access to the Recovery Console, but limited access to the hard
disk. You can only access the following folders on your computer: drive
root, %systemroot% or %windir%

Also you can try deleting from the recovery console. First you'll need to
Control Panel|Admin Tools|Local Security Policy Recovery console: "Allow
floppy copy and access to all drives/folders" set to enabled

Then from the recovery console command line;
SET allowallpaths = TRUE

to gain access to all folders and try deleting from here.


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| We're using Win 2000 on a Win 2000 server. I created an autocad plot file
| that and my computer crashed during the process. I can't delete the file
now.
| Not even when I'm logged in as the administrator. When I try to delete it,
I
| get "Access is denied. The source file may be in use". If I try to rename
or
| move it I get "Access is denied. Make sure the disk is not full or write
| protected and that the file is not currently in use." The file has 0 kb.
When
| I try to access it with our viewing software it says it doesn't exist. Is
| there any way to get rid of it?
| Thanks.
 
G

Guest

Thanks! I'll save your response for the future. It turns out the file WAS in
use. Rather than plotting to a file, the file was trying to plot our plotter
and stayed corrupted in the queue for over an hour. The "user" was the
plotter.

I was eventually able to delete it from the queue and then from the server.
I guess computer error messages never lie!

Dave Patrick said:
After backup you might try running;
chkdsk /r
from the recovery console command line. (/r implies /f and /p)

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks. At
the "Welcome to Setup" screen. Press F10 or R to repair a Windows 2000
installation, and then press C to use the Recovery Console. The Recovery
Console then prompts you for the administrator password. If you do not have
the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Note If the registry is corrupted
or missing or no valid installations are found, the Recovery Console starts
in the root of the startup volume without requiring a password. You cannot
access any folders, but you can carry out commands such as chkdsk, fixboot,
and fixmbr for limited disk repairs. Once the password has been validated,
you have full access to the Recovery Console, but limited access to the hard
disk. You can only access the following folders on your computer: drive
root, %systemroot% or %windir%

Also you can try deleting from the recovery console. First you'll need to
Control Panel|Admin Tools|Local Security Policy Recovery console: "Allow
floppy copy and access to all drives/folders" set to enabled

Then from the recovery console command line;
SET allowallpaths = TRUE

to gain access to all folders and try deleting from here.


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| We're using Win 2000 on a Win 2000 server. I created an autocad plot file
| that and my computer crashed during the process. I can't delete the file
now.
| Not even when I'm logged in as the administrator. When I try to delete it,
I
| get "Access is denied. The source file may be in use". If I try to rename
or
| move it I get "Access is denied. Make sure the disk is not full or write
| protected and that the file is not currently in use." The file has 0 kb.
When
| I try to access it with our viewing software it says it doesn't exist. Is
| there any way to get rid of it?
| Thanks.
 
D

Dave Patrick

You're welcome.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Thanks! I'll save your response for the future. It turns out the file WAS
in
| use. Rather than plotting to a file, the file was trying to plot our
plotter
| and stayed corrupted in the queue for over an hour. The "user" was the
| plotter.
|
| I was eventually able to delete it from the queue and then from the
server.
| I guess computer error messages never lie!
 

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