can't create a internet dial-up connection

[Cesco van Gool]

We have upgraded a W2000 computer to WXP Pro.

But now I can't create a internet dial-up connection. In the wizard,
after 'Set up my connection manually', the options 'Connect using a
dial-up modem' and 'Connect using a broadband connection...' are grey
and can't be selected.

Anyone?

Cesco

 

[Jetro]

What if you run two wizards from Network Connections first?

 

[Ron Lowe]

We have upgraded a W2000 computer to WXP Pro.

But now I can't create a internet dial-up connection. In the wizard, after
'Set up my connection manually', the options 'Connect using a dial-up
modem' and 'Connect using a broadband connection...' are grey and can't be
selected.

Anyone?

Cesco

This is the usual reason:

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

usual fix is to re-apply current service pack ( SP1 or SP2. )

This comes up from time to time too:

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=KB;EN-US;320558

 

[Cesco van Gool]

What if you run two wizards from Network Connections first?

I am afraid I don't understand this. Which two wizards?

 

[Jetro]

One is Network Setup and the other is New Connection.