Can't configure Contacts

M

Mike Kirros

I am having trouble configuring my Contacts folder to show
up in the Address Book under Outlook 2002. Recently
changed from Netscape 4.72 to Outlook 2002, imported
Netscape adddress book into Outlook Express and from there
into Outlook. When I hit "To" in an e-mail message,
the "Show names from the ..." combo box is blank, with no
address book or contacts selections available. The same
thing happens when I go to Tools-Address Book-Tools and
try to "Show names from the ..." When I right click on
the Contacts folder and select Properties, the box
to "Show this folder as an e-mail address book on the
Outlook Address Book tab is grayed out.

Any suggestions would be greatly appreciated. Thanks.
 
R

Russ Valentine [MVP-Outlook]

Add the Outlook Address Book to your profile and configure it.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
B

Bill DeShawn at Gregg Creghton's Office

I also looked for OAB's and came up empty. Is that possible?

--
____________________
Bill DeShawn
Please reply to group only
Thank you
http://my.sterling.net/~bdeshawn

Russ Valentine said:
Add the Outlook Address Book to your profile and configure it.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.




--
Russ Valentine
[MVP-Outlook]
Mike Kirros said:
I am having trouble configuring my Contacts folder to show
up in the Address Book under Outlook 2002. Recently
changed from Netscape 4.72 to Outlook 2002, imported
Netscape adddress book into Outlook Express and from there
into Outlook. When I hit "To" in an e-mail message,
the "Show names from the ..." combo box is blank, with no
address book or contacts selections available. The same
thing happens when I go to Tools-Address Book-Tools and
try to "Show names from the ..." When I right click on
the Contacts folder and select Properties, the box
to "Show this folder as an e-mail address book on the
Outlook Address Book tab is grayed out.

Any suggestions would be greatly appreciated. Thanks.
 
R

Russ Valentine [MVP-Outlook]

Of course. There is no "OAB."
All data resides in your PST file.
--
Russ Valentine
[MVP-Outlook]
Bill DeShawn at Gregg Creghton's Office said:
I also looked for OAB's and came up empty. Is that possible?

--
____________________
Bill DeShawn
Please reply to group only
Thank you
http://my.sterling.net/~bdeshawn

Russ Valentine said:
Add the Outlook Address Book to your profile and configure it.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.




--
Russ Valentine
[MVP-Outlook]
Mike Kirros said:
I am having trouble configuring my Contacts folder to show
up in the Address Book under Outlook 2002. Recently
changed from Netscape 4.72 to Outlook 2002, imported
Netscape adddress book into Outlook Express and from there
into Outlook. When I hit "To" in an e-mail message,
the "Show names from the ..." combo box is blank, with no
address book or contacts selections available. The same
thing happens when I go to Tools-Address Book-Tools and
try to "Show names from the ..." When I right click on
the Contacts folder and select Properties, the box
to "Show this folder as an e-mail address book on the
Outlook Address Book tab is grayed out.

Any suggestions would be greatly appreciated. Thanks.
 

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