Can't browse network on 1 computer

[Guest]

XP home Network was working well on a laptop. Now I can't see drive/folders
from other computers.

Error message: \\Jordan is not accessible. You might not have permission to
use the network resource. Contact the administrator of this server to find
out if you have access permissions. ..... Access is denied.

I have tried turning off wireless and connecting it with network cable to
router. Router is connected to broadband modem. This computer can access
internet and can see shared drives on network. It does ping by name and
address, both to other computers and from other computers. Share is turned
on. I tried with firewalls off and NAV inactive. I checked many
recommended settings from internet, newgroups etc (including enable netbios
over tcp/ip), but have not managed to access computer from network. I have
uninstalled and reinstalled Client for MS network and File and Printer
sharing on both computers and I did run network wizard on all computers.

I even tried logging on as guest with share turned on and no password.

Any suggestions?

 

[Chuck]

XP home Network was working well on a laptop. Now I can't see drive/folders
from other computers.

Error message: \\Jordan is not accessible. You might not have permission to
use the network resource. Contact the administrator of this server to find
out if you have access permissions. ..... Access is denied.

I have tried turning off wireless and connecting it with network cable to
router. Router is connected to broadband modem. This computer can access
internet and can see shared drives on network. It does ping by name and
address, both to other computers and from other computers. Share is turned
on. I tried with firewalls off and NAV inactive. I checked many
recommended settings from internet, newgroups etc (including enable netbios
over tcp/ip), but have not managed to access computer from network. I have
uninstalled and reinstalled Client for MS network and File and Printer
sharing on both computers and I did run network wizard on all computers.

I even tried logging on as guest with share turned on and no password.

Any suggestions?

Gina,

Turning the firewall off is a logical solution, but it isn't always effective.
And sometimes, there may be another firewall involved.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>

Your error message, specifically, is consistent with a browser conflict, which
can be common on WLANs. Use browstat, run from multiple computers, to diagnose
browser conflicts.
<http://nitecruzr.blogspot.com/2005/05/browstat-utility-from-microsoft.html>

If all else fails, provide "browstat status" and "ipconfig /all" from as many
computers as possible, posted here for diagnostic analysis. And provide
background details!
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>

--
Cheers,
Chuck MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem - it's a normal response from experience.
My email is AT DOT
actual address pchuck sonic net.

 

[Robert L [MS-MVP]]

this may help,

access issues "computername is not accessible. No permission to access the resources" Case Study Troubleshooting "No accessible" ... is not accessible ...
www.chicagotech.net/accesserrors.htm



Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.
Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help.
XP home Network was working well on a laptop. Now I can't see drive/folders
from other computers.

Error message: \\Jordan is not accessible. You might not have permission to
use the network resource. Contact the administrator of this server to find
out if you have access permissions. ..... Access is denied.

I have tried turning off wireless and connecting it with network cable to
router. Router is connected to broadband modem. This computer can access
internet and can see shared drives on network. It does ping by name and
address, both to other computers and from other computers. Share is turned
on. I tried with firewalls off and NAV inactive. I checked many
recommended settings from internet, newgroups etc (including enable netbios
over tcp/ip), but have not managed to access computer from network. I have
uninstalled and reinstalled Client for MS network and File and Printer
sharing on both computers and I did run network wizard on all computers.

I even tried logging on as guest with share turned on and no password.

Any suggestions?

 

[Guest]

Browstat on the 2 computers which are able to accessing the network properly
look similar and I can send them if you want. This is the browstat from the
computer not reachable on the network, it does see the other computers. I
ran lspfix and winsockfix and got a similar browstat:
(Thanks for your help.)

Status for domain MSHOME on transport

\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}
Browsing is active on domain.
Master browser name is: HOME
Could not connect to registry, error = 53 Unable to determine build
of browser master:

53
\\\\HOME . Version:05.01 Flags: 51203 NT POTENTIAL MASTER
1 backup servers retrieved from master HOME
\\HOME
There are 3 servers in domain MSHOME on transport

\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}
There are 1 domains in domain MSHOME on transport

\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}

XP home Network was working well on a laptop. Now I can't see drive/folders
from other computers.

Error message: \\Jordan is not accessible. You might not have permission to
use the network resource. Contact the administrator of this server to find
out if you have access permissions. ..... Access is denied.

I have tried turning off wireless and connecting it with network cable to
router. Router is connected to broadband modem. This computer can access
internet and can see shared drives on network. It does ping by name and
address, both to other computers and from other computers. Share is turned
on. I tried with firewalls off and NAV inactive. I checked many
recommended settings from internet, newgroups etc (including enable netbios
over tcp/ip), but have not managed to access computer from network. I have
uninstalled and reinstalled Client for MS network and File and Printer
sharing on both computers and I did run network wizard on all computers.

I even tried logging on as guest with share turned on and no password.

Any suggestions?

Gina,

Turning the firewall off is a logical solution, but it isn't always effective.
And sometimes, there may be another firewall involved.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>

Your error message, specifically, is consistent with a browser conflict, which
can be common on WLANs. Use browstat, run from multiple computers, to diagnose
browser conflicts.
<http://nitecruzr.blogspot.com/2005/05/browstat-utility-from-microsoft.html>

If all else fails, provide "browstat status" and "ipconfig /all" from as many
computers as possible, posted here for diagnostic analysis. And provide
background details!
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>

--
Cheers,
Chuck MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem - it's a normal response from experience.
My email is AT DOT
actual address pchuck sonic net.

 

[Chuck]

Browstat on the 2 computers which are able to accessing the network properly
look similar and I can send them if you want. This is the browstat from the
computer not reachable on the network, it does see the other computers. I
ran lspfix and winsockfix and got a similar browstat:
(Thanks for your help.)

Status for domain MSHOME on transport

\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}
Browsing is active on domain.
Master browser name is: HOME
Could not connect to registry, error = 53 Unable to determine build
of browser master:

53
\\\\HOME . Version:05.01 Flags: 51203 NT POTENTIAL MASTER
1 backup servers retrieved from master HOME
\\HOME
There are 3 servers in domain MSHOME on transport

\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}
There are 1 domains in domain MSHOME on transport

\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}

Gina,

There are a few possible problems which we must explore, to identify your
problem.
# Physical Network Problems.
# Logical Network Problems.
# Address / Name Resolution Problems.
# Security Problems.
# Network Components and Services.
# Browser Problems.
# File Sharing and Permissions Problems.
Check out this article for details about the above issues.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html>

If you provide "browstat status" and "ipconfig /all" for all computers, it will
be a lot easier for us to start eliminating possibilities, which will get us
closer to identifying probabilities. The more information you provide in the
beginning, the easier it will be for both of us.

 

[Guest]

3 computers ipconfig /all and browstat. Thanks


Status for domain GPLACE on transport
\Device\NetBT_Tcpip_{219C9CD2-9B45-4FDD-94E2-5AAD7935BD1C}
Browsing is active on domain.
Master browser name is: GOOD_PLACES
Master browser is running build 2600
1 backup servers retrieved from master GOOD_PLACES
\\GOOD_PLACES
There are 2 servers in domain GPLACE on transport
\Device\NetBT_Tcpip_{219C9CD2-9B45-4FDD-94E2-5AAD7935BD1C}
There are 1 domains in domain GPLACE on transport
\Device\NetBT_Tcpip_{219C9CD2-9B45-4FDD-94E2-5AAD7935BD1C}


Windows IP Configuration



Host Name . . . . . . . . . . . . : GOOD_PLACES

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : mtnk.phub.net.cable.cnetca.com



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . : mtnk.phub.net.cable.cnetca.com

Description . . . . . . . . . . . : IBM Netfinity 10/100 Ethernet
Adapter

Physical Address. . . . . . . . . : 00-04-AC-C5-C3-42

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.125

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 24.153.23.66

24.153.22.67

Lease Obtained. . . . . . . . . . : July 3, 2005 1:44:27 PM

Lease Expires . . . . . . . . . . : August 14, 2005 5:44:27 AM

____________________________________


Status for domain GPLACE on transport
\Device\NetBT_Tcpip_{52B6A713-CE82-40FB-9D95-0D550D6CE240}
Browsing is active on domain.
Master browser name is: GOOD_PLACES
Could not connect to registry, error = 53 Unable to determine build
of browser master: 53
\\\\GOOD_PLACES . Version:05.01 Flags: 51203 NT POTENTIAL MASTER
1 backup servers retrieved from master GOOD_PLACES
\\GOOD_PLACES
There are 3 servers in domain GPLACE on transport
\Device\NetBT_Tcpip_{52B6A713-CE82-40FB-9D95-0D550D6CE240}
There are 1 domains in domain GPLACE on transport
\Device\NetBT_Tcpip_{52B6A713-CE82-40FB-9D95-0D550D6CE240}



Windows IP Configuration



Host Name . . . . . . . . . . . . : JONS_COMPUTER

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 4:



Connection-specific DNS Suffix . : mtnk.phub.net.cable.cnetca.com

Description . . . . . . . . . . . : D-Link DL10050-based Ethernet
Adapter (Generic)

Physical Address. . . . . . . . . : 00-05-5D-E0-26-C6

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.177

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 24.153.23.66

24.153.22.67

Lease Obtained. . . . . . . . . . : July 1, 2005 6:13:35 PM

Lease Expires . . . . . . . . . . : August 12, 2005 10:13:35 AM

______________________________



Status for domain GPLACE on transport
\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}
Browsing is active on domain.
Master browser name is: GOOD_PLACES
Could not connect to registry, error = 53 Unable to determine build
of browser master: 53
\\\\GOOD_PLACES . Version:05.01 Flags: 51203 NT POTENTIAL MASTER
1 backup servers retrieved from master GOOD_PLACES
\\GOOD_PLACES
There are 3 servers in domain GPLACE on transport
\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}
There are 1 domains in domain GPLACE on transport
\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}




Windows IP Configuration



Host Name . . . . . . . . . . . . : JORDAN

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : mtnk.phub.net.cable.cnetca.com



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast
Ethernet NIC

Physical Address. . . . . . . . . : 00-0F-B0-36-73-F2



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : mtnk.phub.net.cable.cnetca.com

Description . . . . . . . . . . . : Atheros AR5004G Wireless Network
Adapter

Physical Address. . . . . . . . . : 00-11-F5-15-F3-E3

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.101

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 24.153.23.66

24.153.22.67

Lease Obtained. . . . . . . . . . : July 3, 2005 2:59:42 PM

Lease Expires . . . . . . . . . . : August 14, 2005 6:59:42 AM

 

[Chuck]

3 computers ipconfig /all and browstat. Thanks

Gina,

OK, let's see what we have.
# All 3 computers show the same computer, GOOD_PLACES, as the master browser.
So no browser conflict.
# All 3 computers show Node Type as Unknown. So no configured name resolution
problem.
# No gratuitous protocols on any computer.
# Looking further at the browstat logs, I see that GOOD_PLACES reports 2
servers, and the other 2 computers report 3 servers. IPConfig logs show all 3
computers on the same subnet. This makes physical and logical networking
problems unlikely.

Please go thru the troubleshooting lists, and consider possible problems:
<http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-found.html>
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html>
# Corrupted LSP / Winsock.
# Firewall problem.
# Network Components and Services.

What firewalls did you turn off? Is NAV maybe bundled in Norton Internet
Security (which contains Norton Personal Firewall)?

Next, we'll diagnose the problem. Take the following code (everything inside
the "#####"). (Please verify computer names and ip addresses).

1. Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight
then Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V)
into Notepad. Verify, and correct, names and addresses if necessary.
2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the root
folder "C:\".
3. Run it by Start - Run - "c:\cdiag".
4. Wait patiently.
5. When Notepad opens up displaying c:\cdiag.txt, first check Format and
ensure that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A
Ctrl-C) and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and online.

##### Start CDiag Assembled Code

@echo off
set FullTarget1=GOOD_PLACES 192.168.0.125
set FullTarget2=JONS_COMPUTER 192.168.0.177
set FullTarget3=JORDAN 192.168.0.101
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.0.1
Set Version=V1.32
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Adhoc Browser View >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Full Targets %FullTargets% >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo Ping Targets %PingTargets% >>c:\cdiag.txt
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

##### End CDiag Assembled Code

 

[Guest]

Thank you Chuck. Changing the restrictanonymous to "0" corrected my network
access problem. Thanks again for your excellent help! gina

 

[Chuck]

Thank you Chuck. Changing the restrictanonymous to "0" corrected my network
access problem. Thanks again for your excellent help! gina

Gina,

Thanks for the feedback, and for the update!