Can't Access Web Page

[Guest]

I am having problems accessing a certain webpage my laptop with Windows 2000.
The page in question is www.itv-f1.com

From the desktop in my home (Win XP) I have no problem accessing it but I
can not connect from my laptop (Win 2000). I have checked everything I can
think of to allow it but still nothing. Obviously I am missing something.

Any help would be greatly appreciated.

 

[Sid Elbow]

I am having problems accessing a certain webpage my laptop with Windows 2000.
The page in question is www.itv-f1.com

From the desktop in my home (Win XP) I have no problem accessing it but I
can not connect from my laptop (Win 2000).

I just tried and can't access it either, using IE or Firefox. perhaps
it's up and down a bit with maintenance. I'll keep trying because it
looks like an interesting site.

(Maybe they let Murray Walker loose on the site )

 

[Meinolf Weber]

Hello Millsy,

I have no problems with accessing it. You talk about the XP at home so where
is the 2000 machine standing?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.

 

[Guest]

Hi Sid,

It is a very reliable site and is rarely down. I usually visit it 10 times a
day during the F1 season and only have problems from my laptop, no other
computers ever.

Good ol' Murray. I'm not that old but I still remember watching F1 races
commentated by Murray and James Hunt. After his passing James was replaced
with Martin Brundle who, in my opinion knows more about F1 than most other
commentators combined.

 

[Guest]

Hi Meinolf,

They are both at home and run on the same wireless connection. The only
difference is the two operating systems.

Thanks

 

[David Webb]

I've found these two tweaks to work in this case. Try purging the TIF file cache
and flushing the DNS client resolver cache.

Here's how to purge the cache manually:

From the IE menu, click on Tools > Internet Options. In the General tab click on
the Delete Files in the Temporary Internet files section. You'll be presented
with an option to delete the offline content as well...that helps also. Another
setting to tweak is the amount of disk space allocated to the cache. Click on
the Settings button and change the disk space to 50 MB.

If you want to have this done automatically and your surfing habits are such
that you do not need to reuse the existing files in the TIF folders, you can
configure IE to purge the files whenever IE is closed. To implement this
feature, click on Tools>Internet Options>Advanced [tab]. Scroll down the
Settings to the Security section and enable "Empty Temporary Internet Files
folder when browser is closed".

Enabling this setting does not affect cookies nor does it delete the offline
content.


To flush and reset a client resolver cache using the ipconfig command

1.
Open Command Prompt window.

2.
Type: ipconfig /flushdns


If still no joy, check the contents of your Retracted sites and Hosts file. The
Hosts file is text file located in C:\WINNT\SYSTEM32\DRIVERS\etc folder. Open it
with Notepad.

 

[David Webb]

Correction in line.

I've found these two tweaks to work in this case. Try purging the TIF file cache
and flushing the DNS client resolver cache.

Here's how to purge the cache manually:

From the IE menu, click on Tools > Internet Options. In the General tab click on
the Delete Files in the Temporary Internet files section. You'll be presented
with an option to delete the offline content as well...that helps also. Another
setting to tweak is the amount of disk space allocated to the cache. Click on
the Settings button and change the disk space to 50 MB.

If you want to have this done automatically and your surfing habits are such
that you do not need to reuse the existing files in the TIF folders, you can
configure IE to purge the files whenever IE is closed. To implement this
feature, click on Tools>Internet Options>Advanced [tab]. Scroll down the
Settings to the Security section and enable "Empty Temporary Internet Files
folder when browser is closed".

Enabling this setting does not affect cookies nor does it delete the offline
content.


To flush and reset a client resolver cache using the ipconfig command

1.
Open Command Prompt window.

2.
Type: ipconfig /flushdns


If still no joy, check the contents of your Retracted sites and Hosts file.

The

That should read. "Restricted sites". Sorry, I shouldn't rely on my spellchecker
without my contact lenses in place.

 

[Guest]

Hi David,

I had actually already tried that and there are no sites in my restricted
sites list.

I use both IE and Firefox and neither is able to access ITV.com.

I'm sure I am just missing something basic and so simple but I can not
figure it out. Anyone's help would be greatly appreciated.

Millsy

Correction in line.

I've found these two tweaks to work in this case. Try purging the TIF file cache
and flushing the DNS client resolver cache.

Here's how to purge the cache manually:

From the IE menu, click on Tools > Internet Options. In the General tab click on
the Delete Files in the Temporary Internet files section. You'll be presented
with an option to delete the offline content as well...that helps also. Another
setting to tweak is the amount of disk space allocated to the cache. Click on
the Settings button and change the disk space to 50 MB.

If you want to have this done automatically and your surfing habits are such
that you do not need to reuse the existing files in the TIF folders, you can
configure IE to purge the files whenever IE is closed. To implement this
feature, click on Tools>Internet Options>Advanced [tab]. Scroll down the
Settings to the Security section and enable "Empty Temporary Internet Files
folder when browser is closed".

Enabling this setting does not affect cookies nor does it delete the offline
content.


To flush and reset a client resolver cache using the ipconfig command

1.
Open Command Prompt window.

2.
Type: ipconfig /flushdns


If still no joy, check the contents of your Retracted sites and Hosts file.

The

That should read. "Restricted sites". Sorry, I shouldn't rely on my spellchecker
without my contact lenses in place.

Hosts file is text file located in C:\WINNT\SYSTEM32\DRIVERS\etc folder. Open it
with Notepad.

 

[David Webb]

Did you check the Hosts file?

Did you purge the DNS cache?

Your original post clearly stated the problem, but you didn't list what steps
you've already taken with negative results. .

Hi David,

I had actually already tried that and there are no sites in my restricted
sites list.

I use both IE and Firefox and neither is able to access ITV.com.

I'm sure I am just missing something basic and so simple but I can not
figure it out. Anyone's help would be greatly appreciated.

Millsy

Correction in line.

I've found these two tweaks to work in this case. Try purging the TIF file cache
and flushing the DNS client resolver cache.

Here's how to purge the cache manually:

From the IE menu, click on Tools > Internet Options. In the General tab

click
on

the Delete Files in the Temporary Internet files section. You'll be presented
with an option to delete the offline content as well...that helps also. Another
setting to tweak is the amount of disk space allocated to the cache. Click on
the Settings button and change the disk space to 50 MB.

If you want to have this done automatically and your surfing habits are such
that you do not need to reuse the existing files in the TIF folders, you can
configure IE to purge the files whenever IE is closed. To implement this
feature, click on Tools>Internet Options>Advanced [tab]. Scroll down the
Settings to the Security section and enable "Empty Temporary Internet Files
folder when browser is closed".

Enabling this setting does not affect cookies nor does it delete the offline
content.


To flush and reset a client resolver cache using the ipconfig command

1.
Open Command Prompt window.

2.
Type: ipconfig /flushdns


If still no joy, check the contents of your Retracted sites and Hosts

file.
The

That should read. "Restricted sites". Sorry, I shouldn't rely on my spellchecker
without my contact lenses in place.

Hosts file is text file located in C:\WINNT\SYSTEM32\DRIVERS\etc folder.

Open
it

with Notepad.

Hi Meinolf,

They are both at home and run on the same wireless connection. The only
difference is the two operating systems.

Thanks

:

Hello Millsy,

I have no problems with accessing it. You talk about the XP at home so where
is the 2000 machine standing?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.

I am having problems accessing a certain webpage my laptop with
Windows 2000. The page in question is www.itv-f1.com

From the desktop in my home (Win XP) I have no problem accessing it
but I can not connect from my laptop (Win 2000). I have checked
everything I can think of to allow it but still nothing. Obviously I
am missing something.

Any help would be greatly appreciated.

 

[Guest]

Hi David,

Sorry, I don't post often so wasn't thinking of what I should have passed on.

I basically searched for any sort of blocked sites (no sites are
restricted), cleared all the temp Internet files (all temp files), flushed
the DNS, I didn't see anything in the hosts file (or imhosts file), I tried
setting all security setting to low or off, enabled all cookies etc., turned
off firewall. I am not an computer expert but I can not think of what else to
do.

This just got this laptop but it is not new (IBM P3 900). It was purchased
from my employer as used and came with Windows 2000 Professional installed.
Since I work for the gov't the computer was wiped entirely clean of
everything except windows.

The first thing I installed was a wireless adapter for my home Network and
even before I installed an antivirus, I could not connect to ITV. I know
there is no problem with my internet connection or the website, as I can
connect to ITV sitting at my desktop (Win XP) while l also trying from from
laptop and the laptop will not connect. I don't get any failure message it
just continually attempts to connect.

I use Firefox and IE and both do the same thing and that's why I suspect it
is a Windows setting I am missing and not an IE setting.

I am finding it very frustrating, so anything you could offer would be
appreciated.

Millsy

Did you check the Hosts file?

Did you purge the DNS cache?

Your original post clearly stated the problem, but you didn't list what steps
you've already taken with negative results. .

Hi David,

I had actually already tried that and there are no sites in my restricted
sites list.

I use both IE and Firefox and neither is able to access ITV.com.

I'm sure I am just missing something basic and so simple but I can not
figure it out. Anyone's help would be greatly appreciated.

Millsy

Correction in line.

I've found these two tweaks to work in this case. Try purging the TIF file
cache
and flushing the DNS client resolver cache.

Here's how to purge the cache manually:

From the IE menu, click on Tools > Internet Options. In the General tab click
on
the Delete Files in the Temporary Internet files section. You'll be presented
with an option to delete the offline content as well...that helps also.
Another
setting to tweak is the amount of disk space allocated to the cache. Click on
the Settings button and change the disk space to 50 MB.

If you want to have this done automatically and your surfing habits are such
that you do not need to reuse the existing files in the TIF folders, you can
configure IE to purge the files whenever IE is closed. To implement this
feature, click on Tools>Internet Options>Advanced [tab]. Scroll down the
Settings to the Security section and enable "Empty Temporary Internet Files
folder when browser is closed".

Enabling this setting does not affect cookies nor does it delete the offline
content.


To flush and reset a client resolver cache using the ipconfig command

1.
Open Command Prompt window.

2.
Type: ipconfig /flushdns


If still no joy, check the contents of your Retracted sites and Hosts file.
The

That should read. "Restricted sites". Sorry, I shouldn't rely on my spellchecker
without my contact lenses in place.

Hosts file is text file located in C:\WINNT\SYSTEM32\DRIVERS\etc folder. Open
it
with Notepad.

Hi Meinolf,

They are both at home and run on the same wireless connection. The only
difference is the two operating systems.

Thanks

:

Hello Millsy,

I have no problems with accessing it. You talk about the XP at home so
where
is the 2000 machine standing?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and
confers
no rights.

I am having problems accessing a certain webpage my laptop with
Windows 2000. The page in question is www.itv-f1.com

From the desktop in my home (Win XP) I have no problem accessing it
but I can not connect from my laptop (Win 2000). I have checked
everything I can think of to allow it but still nothing. Obviously I
am missing something.

Any help would be greatly appreciated.

 

[David Webb]

Thanks for the feedback. That was good info.

I doubt that it's an OS issue, but if you think it is, you can do a scan of the
system's files (SFC /scannow) then if still no joy, a repair install. Here's
info on these procedures:

Description of the Windows 2000 System File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;222471

How to perform an in-place upgrade of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q292175

Before attempting these repairs, I'd first suggest verifying that the URL you're
using is correct. I'm suspicious about the character after "f". A number 1 is
correct, but if it's a lowercase L, i.e. l, it's not. Both would look very
similar as shown below:

www.itv-f1.com Using the number 1
www.itv-fl.com Using the lowercase L = l

If the URL is correct, open a command prompt window and enter this command:

ping www.itv-f1.com

You should get 4 packet replies.

If not, try disabling your antivirus utility. Norton is known to block some or
all internet connections.

If still no joy, be sure that your OS is up-to-date with the latest Service Pack
(SP4), the Roll-up update for SP4, and all other hotfixes.

You didn't mention the version of IE being used. Windows 2000 comes with version
5.01. You should be running IE6 SP1 and have it up-to-date with all the latest
hotfixes and security patches.

Here's some info on the above items:

How to obtain the latest Windows 2000 service pack
http://support.microsoft.com/kb/260910/

Update Rollup 1 for Windows 2000 SP4 and known issues
http://support.microsoft.com/kb/891861

Download Internet Explorer 6 Service Pack 1
http://www.microsoft.com/windows/ie/ie6/downloads/critical/ie6sp1/default.mspx

The above link also contains info about ordering the CD in lieu of downloading
the file.

If your system is already up-to-date with all of the above, then you can proceed
with the System File Checker and/or the repair install of the OS. Be sure that
your installation CD is up to the same SP level as the installed OS, if not
you'll have create a slipstreamed copy before proceeding.

Good luck!

Hi David,

Sorry, I don't post often so wasn't thinking of what I should have passed on.

I basically searched for any sort of blocked sites (no sites are
restricted), cleared all the temp Internet files (all temp files), flushed
the DNS, I didn't see anything in the hosts file (or imhosts file), I tried
setting all security setting to low or off, enabled all cookies etc., turned
off firewall. I am not an computer expert but I can not think of what else to
do.

This just got this laptop but it is not new (IBM P3 900). It was purchased
from my employer as used and came with Windows 2000 Professional installed.
Since I work for the gov't the computer was wiped entirely clean of
everything except windows.

The first thing I installed was a wireless adapter for my home Network and
even before I installed an antivirus, I could not connect to ITV. I know
there is no problem with my internet connection or the website, as I can
connect to ITV sitting at my desktop (Win XP) while l also trying from from
laptop and the laptop will not connect. I don't get any failure message it
just continually attempts to connect.

I use Firefox and IE and both do the same thing and that's why I suspect it
is a Windows setting I am missing and not an IE setting.

I am finding it very frustrating, so anything you could offer would be
appreciated.

Millsy

Did you check the Hosts file?

Did you purge the DNS cache?

Your original post clearly stated the problem, but you didn't list what steps
you've already taken with negative results. .

Hi David,

I had actually already tried that and there are no sites in my restricted
sites list.

I use both IE and Firefox and neither is able to access ITV.com.

I'm sure I am just missing something basic and so simple but I can not
figure it out. Anyone's help would be greatly appreciated.

Millsy

:

Correction in line.

I've found these two tweaks to work in this case. Try purging the TIF file
cache
and flushing the DNS client resolver cache.

Here's how to purge the cache manually:

From the IE menu, click on Tools > Internet Options. In the General

tab
click

on
the Delete Files in the Temporary Internet files section. You'll be presented
with an option to delete the offline content as well...that helps also.
Another
setting to tweak is the amount of disk space allocated to the cache.

Click
on

the Settings button and change the disk space to 50 MB.

If you want to have this done automatically and your surfing habits

are
such

that you do not need to reuse the existing files in the TIF folders,

you
can

configure IE to purge the files whenever IE is closed. To implement this
feature, click on Tools>Internet Options>Advanced [tab]. Scroll down the
Settings to the Security section and enable "Empty Temporary Internet Files
folder when browser is closed".

Enabling this setting does not affect cookies nor does it delete the offline
content.


To flush and reset a client resolver cache using the ipconfig command

1.
Open Command Prompt window.

2.
Type: ipconfig /flushdns


If still no joy, check the contents of your Retracted sites and Hosts file.
The

That should read. "Restricted sites". Sorry, I shouldn't rely on my spellchecker
without my contact lenses in place.

Hosts file is text file located in C:\WINNT\SYSTEM32\DRIVERS\etc

folder.
Open

it
with Notepad.

Hi Meinolf,

They are both at home and run on the same wireless connection. The only
difference is the two operating systems.

Thanks

:

Hello Millsy,

I have no problems with accessing it. You talk about the XP at home so
where
is the 2000 machine standing?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and
confers
no rights.

I am having problems accessing a certain webpage my laptop with
Windows 2000. The page in question is www.itv-f1.com

From the desktop in my home (Win XP) I have no problem accessing it
but I can not connect from my laptop (Win 2000). I have checked
everything I can think of to allow it but still nothing. Obviously I
am missing something.

Any help would be greatly appreciated.

 

[Sid Elbow]

I use Firefox and IE and both do the same thing and that's why I suspect it
is a Windows setting I am missing and not an IE setting.

You don't by any chance have any popup-blockers running do you? I've had
a few web pages recently that wouldn't load unless I turned off the blocker.

 

[Guest]

Hi Sid,

I do have it on but had listed itv.com as a site allowing pop ups. Still I
tried turning it off and still not able to connect.

 

[Guest]

Hi David,

Thanks for the list of possibilities. Here's what I've got:

(SFC /scannow) showed no issues
The URL is F1 as it's short for Formula One - as well I get the same lack
response trying to connect to the main page which it ITV.com
When I ping www.itv-f1.com, I do get 4 packet replies.
My OS is up to date (I do have SP4) as I have installed every update
possible from Microsoft.
I do have IE6 SP1 and have all available updates.

I still can not connect to ITV.com. Sorry for being a pain but can you think
of anything else?

Millsy

Thanks for the feedback. That was good info.

I doubt that it's an OS issue, but if you think it is, you can do a scan of the
system's files (SFC /scannow) then if still no joy, a repair install. Here's
info on these procedures:

Description of the Windows 2000 System File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;222471

How to perform an in-place upgrade of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q292175

Before attempting these repairs, I'd first suggest verifying that the URL you're
using is correct. I'm suspicious about the character after "f". A number 1 is
correct, but if it's a lowercase L, i.e. l, it's not. Both would look very
similar as shown below:

www.itv-f1.com Using the number 1
www.itv-fl.com Using the lowercase L = l

If the URL is correct, open a command prompt window and enter this command:

ping www.itv-f1.com

You should get 4 packet replies.

If not, try disabling your antivirus utility. Norton is known to block some or
all internet connections.

If still no joy, be sure that your OS is up-to-date with the latest Service Pack
(SP4), the Roll-up update for SP4, and all other hotfixes.

You didn't mention the version of IE being used. Windows 2000 comes with version
5.01. You should be running IE6 SP1 and have it up-to-date with all the latest
hotfixes and security patches.

Here's some info on the above items:

How to obtain the latest Windows 2000 service pack
http://support.microsoft.com/kb/260910/

Update Rollup 1 for Windows 2000 SP4 and known issues
http://support.microsoft.com/kb/891861

Download Internet Explorer 6 Service Pack 1
http://www.microsoft.com/windows/ie/ie6/downloads/critical/ie6sp1/default.mspx

The above link also contains info about ordering the CD in lieu of downloading
the file.

If your system is already up-to-date with all of the above, then you can proceed
with the System File Checker and/or the repair install of the OS. Be sure that
your installation CD is up to the same SP level as the installed OS, if not
you'll have create a slipstreamed copy before proceeding.

Good luck!

Hi David,

Sorry, I don't post often so wasn't thinking of what I should have passed on.

I basically searched for any sort of blocked sites (no sites are
restricted), cleared all the temp Internet files (all temp files), flushed
the DNS, I didn't see anything in the hosts file (or imhosts file), I tried
setting all security setting to low or off, enabled all cookies etc., turned
off firewall. I am not an computer expert but I can not think of what else to
do.

This just got this laptop but it is not new (IBM P3 900). It was purchased
from my employer as used and came with Windows 2000 Professional installed.
Since I work for the gov't the computer was wiped entirely clean of
everything except windows.

The first thing I installed was a wireless adapter for my home Network and
even before I installed an antivirus, I could not connect to ITV. I know
there is no problem with my internet connection or the website, as I can
connect to ITV sitting at my desktop (Win XP) while l also trying from from
laptop and the laptop will not connect. I don't get any failure message it
just continually attempts to connect.

I use Firefox and IE and both do the same thing and that's why I suspect it
is a Windows setting I am missing and not an IE setting.

I am finding it very frustrating, so anything you could offer would be
appreciated.

Millsy

Did you check the Hosts file?

Did you purge the DNS cache?

Your original post clearly stated the problem, but you didn't list what steps
you've already taken with negative results. .

Hi David,

I had actually already tried that and there are no sites in my restricted
sites list.

I use both IE and Firefox and neither is able to access ITV.com.

I'm sure I am just missing something basic and so simple but I can not
figure it out. Anyone's help would be greatly appreciated.

Millsy

:

Correction in line.

I've found these two tweaks to work in this case. Try purging the TIF file
cache
and flushing the DNS client resolver cache.

Here's how to purge the cache manually:

From the IE menu, click on Tools > Internet Options. In the General tab
click
on
the Delete Files in the Temporary Internet files section. You'll be
presented
with an option to delete the offline content as well...that helps also.
Another
setting to tweak is the amount of disk space allocated to the cache. Click
on
the Settings button and change the disk space to 50 MB.

If you want to have this done automatically and your surfing habits are
such
that you do not need to reuse the existing files in the TIF folders, you
can
configure IE to purge the files whenever IE is closed. To implement this
feature, click on Tools>Internet Options>Advanced [tab]. Scroll down the
Settings to the Security section and enable "Empty Temporary Internet
Files
folder when browser is closed".

Enabling this setting does not affect cookies nor does it delete the
offline
content.


To flush and reset a client resolver cache using the ipconfig command

1.
Open Command Prompt window.

2.
Type: ipconfig /flushdns


If still no joy, check the contents of your Retracted sites and Hosts
file.
The

That should read. "Restricted sites". Sorry, I shouldn't rely on my
spellchecker
without my contact lenses in place.

Hosts file is text file located in C:\WINNT\SYSTEM32\DRIVERS\etc folder.
Open
it
with Notepad.

Hi Meinolf,

They are both at home and run on the same wireless connection. The only
difference is the two operating systems.

Thanks

:

Hello Millsy,

I have no problems with accessing it. You talk about the XP at home so
where
is the 2000 machine standing?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and
confers
no rights.

I am having problems accessing a certain webpage my laptop with
Windows 2000. The page in question is www.itv-f1.com

From the desktop in my home (Win XP) I have no problem accessing it
but I can not connect from my laptop (Win 2000). I have checked
everything I can think of to allow it but still nothing. Obviously I
am missing something.

Any help would be greatly appreciated.

 

[David Webb]

Did you have any luck by disabling your antivirus?

Other than that I think I've run out of ideas.

You may be better served by posting your problem to the experts in the
microsoft.public.internetexplorer.general newsgroup.

Be sure to tell them you're running Win2K SP4 with IE6 SP1 and all updates. Also
mention your AV and firewall utilities by name.

To save a few questions, you might mention the F1 vs Fl usage in the URL and the
fact that you can ping the website without problems, also that your hosts file
and IE's restricted sites list are clear.

Good luck!

Hi David,

Thanks for the list of possibilities. Here's what I've got:

(SFC /scannow) showed no issues
The URL is F1 as it's short for Formula One - as well I get the same lack
response trying to connect to the main page which it ITV.com
When I ping www.itv-f1.com, I do get 4 packet replies.
My OS is up to date (I do have SP4) as I have installed every update
possible from Microsoft.
I do have IE6 SP1 and have all available updates.

I still can not connect to ITV.com. Sorry for being a pain but can you think
of anything else?

Millsy

Thanks for the feedback. That was good info.

I doubt that it's an OS issue, but if you think it is, you can do a scan of the
system's files (SFC /scannow) then if still no joy, a repair install. Here's
info on these procedures:

Description of the Windows 2000 System File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;222471

How to perform an in-place upgrade of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q292175

Before attempting these repairs, I'd first suggest verifying that the URL you're
using is correct. I'm suspicious about the character after "f". A number 1 is
correct, but if it's a lowercase L, i.e. l, it's not. Both would look very
similar as shown below:

www.itv-f1.com Using the number 1
www.itv-fl.com Using the lowercase L = l

If the URL is correct, open a command prompt window and enter this command:

ping www.itv-f1.com

You should get 4 packet replies.

If not, try disabling your antivirus utility. Norton is known to block some or
all internet connections.

If still no joy, be sure that your OS is up-to-date with the latest Service Pack
(SP4), the Roll-up update for SP4, and all other hotfixes.

You didn't mention the version of IE being used. Windows 2000 comes with version
5.01. You should be running IE6 SP1 and have it up-to-date with all the latest
hotfixes and security patches.

Here's some info on the above items:

How to obtain the latest Windows 2000 service pack
http://support.microsoft.com/kb/260910/

Update Rollup 1 for Windows 2000 SP4 and known issues
http://support.microsoft.com/kb/891861

Download Internet Explorer 6 Service Pack 1
http://www.microsoft.com/windows/ie/ie6/downloads/critical/ie6sp1/default.mspx

The above link also contains info about ordering the CD in lieu of downloading
the file.

If your system is already up-to-date with all of the above, then you can proceed
with the System File Checker and/or the repair install of the OS. Be sure that
your installation CD is up to the same SP level as the installed OS, if not
you'll have create a slipstreamed copy before proceeding.

Good luck!

Hi David,

Sorry, I don't post often so wasn't thinking of what I should have passed on.

I basically searched for any sort of blocked sites (no sites are
restricted), cleared all the temp Internet files (all temp files), flushed
the DNS, I didn't see anything in the hosts file (or imhosts file), I tried
setting all security setting to low or off, enabled all cookies etc., turned
off firewall. I am not an computer expert but I can not think of what else to
do.

This just got this laptop but it is not new (IBM P3 900). It was purchased
from my employer as used and came with Windows 2000 Professional installed.
Since I work for the gov't the computer was wiped entirely clean of
everything except windows.

The first thing I installed was a wireless adapter for my home Network and
even before I installed an antivirus, I could not connect to ITV. I know
there is no problem with my internet connection or the website, as I can
connect to ITV sitting at my desktop (Win XP) while l also trying from from
laptop and the laptop will not connect. I don't get any failure message it
just continually attempts to connect.

I use Firefox and IE and both do the same thing and that's why I suspect it
is a Windows setting I am missing and not an IE setting.

I am finding it very frustrating, so anything you could offer would be
appreciated.

Millsy

:

Did you check the Hosts file?

Did you purge the DNS cache?

Your original post clearly stated the problem, but you didn't list what steps
you've already taken with negative results. .

Hi David,

I had actually already tried that and there are no sites in my restricted
sites list.

I use both IE and Firefox and neither is able to access ITV.com.

I'm sure I am just missing something basic and so simple but I can not
figure it out. Anyone's help would be greatly appreciated.

Millsy

:

Correction in line.

I've found these two tweaks to work in this case. Try purging the

TIF
file

cache
and flushing the DNS client resolver cache.

Here's how to purge the cache manually:

From the IE menu, click on Tools > Internet Options. In the

General
tab

click
on
the Delete Files in the Temporary Internet files section. You'll be
presented
with an option to delete the offline content as well...that helps also.
Another
setting to tweak is the amount of disk space allocated to the

cache.
Click

on
the Settings button and change the disk space to 50 MB.

If you want to have this done automatically and your surfing

habits
are

such
that you do not need to reuse the existing files in the TIF

folders,
you

can
configure IE to purge the files whenever IE is closed. To

implement
this

feature, click on Tools>Internet Options>Advanced [tab]. Scroll

down
the

Settings to the Security section and enable "Empty Temporary Internet
Files
folder when browser is closed".

Enabling this setting does not affect cookies nor does it delete the
offline
content.


To flush and reset a client resolver cache using the ipconfig command

1.
Open Command Prompt window.

2.
Type: ipconfig /flushdns


If still no joy, check the contents of your Retracted sites and Hosts
file.
The

That should read. "Restricted sites". Sorry, I shouldn't rely on my
spellchecker
without my contact lenses in place.

Hosts file is text file located in C:\WINNT\SYSTEM32\DRIVERS\etc folder.
Open
it
with Notepad.

Hi Meinolf,

They are both at home and run on the same wireless connection.

The
only

difference is the two operating systems.

Thanks

:

Hello Millsy,

I have no problems with accessing it. You talk about the XP at home so
where
is the 2000 machine standing?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no

warranties,
and

confers
no rights.

I am having problems accessing a certain webpage my laptop with
Windows 2000. The page in question is www.itv-f1.com

From the desktop in my home (Win XP) I have no problem accessing it
but I can not connect from my laptop (Win 2000). I have checked
everything I can think of to allow it but still nothing. Obviously I
am missing something.

Any help would be greatly appreciated.

 

[boatpro]

I too am having trouble downloading a website called Blackboard. The
response I get says that it requires the acceptance of a cookie by my browser
software. I cannot find this cookie and my browser says it is a problem with
my computer. Two other computers in our residence wireless down load it find.
Any ideas