Can't Access Microsoft Outlook

[Guest]

Hi everyone, I would appreciate if you could shine some light on the
following problem for me.

I have a Windows XP PC with Microsoft Outlook on it. It is configured so
that Outlook opens on start-up. Today, on startup, the outlook icon is
opened on the task-bar, but i cant open it.

I have hit Ctrl-Alt-Del and opened the Task Manager box. When I try to
close it down, it says that the computer is waiting for a response from me.
When I click on the Desktop Icon for Outlook, it tells me that a dialog box
is awaiting my response. "A DIALOG BOX IS OPEN - PLEASE CLOSE IT AND TRY
AGAIN".

However, I cant find the dialog box prompting me to do anything - so
effectively I am frozen out. I have rebooted the PC, but the same problem
occurs. The newest email in my Inbox has been CC'd to another email address,
and the recipient advised that it promts for a language pack installation
before opening it, but this caused them no problems. I assume this is the
dialog box i am being prompted for, but cant find it on screen anywhere.

any advice gratefully received.

 

[Vince Averello [MVP-Outlook]]

Have you tried removing Outlook from your startup folder then starting it
manually once Windows has fully started?

Also, you may want to start Outlook once with the /nopreview command line
switch so Outlook doesn't try to view the first message in your Inbox then
you can open it normally or delete it.

 

[Guest]

Hi Vince, thanks for your reply.

"Have you tried removing Outlook from your startup folder then starting it
manually once Windows has fully started?" I haven't tried that - how do i
remove the program from my startup folder?

Regards

 

[Diane Poremsky [MVP]]

try closing outlook using the task manager and restart it with the
..nopreview switch.
http://www.outlook-tips.net/beginner/switches.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

 

[Vince Averello [MVP-Outlook]]

If you're using WinXP, Click Start, go to All Programs then go to the
StartUp folder. Right click on the Outlook shortcut and choose Delete