canon printheads

B

Betsy

I've got 2 broken canons.

I had no idea that the 600 and the 520 used the same printhead. So when the
600 printhead went I bought a 520, supposedly with a rebate but one that the
company (not canon) didn't honor.

I've corresponded with canon tonight after trying every possible fix on both
printheads and suddenly getting the error code of 7 orange flashes.

This is just one of their repl:ies
Thank you for your reply. Unfortunately, the print head is a sealed
unit and cannot be reset. The print head is a consumable unit that
requires replacement periodically, usually between 12 to 15 months. We
regret any inconvenience this may cause.
Do you find it acceptable that a printer is disposable after 12 to 15 months
because the printhead costs more than a new printer? I DON'T!
 
M

Mark Herring

I've got 2 broken canons.

I had no idea that the 600 and the 520 used the same printhead. So when the
600 printhead went I bought a 520, supposedly with a rebate but one that the
company (not canon) didn't honor.

I've corresponded with canon tonight after trying every possible fix on both
printheads and suddenly getting the error code of 7 orange flashes.

This is just one of their repl:ies

Do you find it acceptable that a printer is disposable after 12 to 15 months
because the printhead costs more than a new printer? I DON'T!
There are a variety of hi-tech products which are normally discarded
rather than repaired (VCRs for one). The economics is actually
fairly basic: Labor cost. The labor to assemble a printer on an
assembly line (in a country with low wages) is a small fraction of the
labor cost to just DIAGNOSE a failure.

You of course have the option of buying the part and fixing yourself,
or buying a new printer.

Remember that printers are loss-leaders. The mfgs make their money on
ink and paper.

To save moeny in the long run:

buy used or refurbished or close-out specials
never buy extended warranties
buy 3rd party ink
when it dies, invest 1 hour in fixing it before dumping and buying
another

Caution: If we ALL do this, Epson and Canon will go under. (HP will
still own the corporate market.)
**************************
Mark Herring, Pasadena, Calif.
Private e-mail: Just say no to "No".
 
B

Betsy

Yeah, I've spent WELL over an hour on trying to fix it and it just isn't
worth it!

But it just stinks that Canon makes them to break.

So what do I buy for a decent inkjet that won't cost a bundle and will last
more than a year?

And what do I do with the printers that are accumulating behind me as we
speak? Is there somewhere to sell them to recoup some of the cost--albeit
very little?
 
B

Bill Crocker

That is why I buy HP inkjet printers. Every ink cartridge contains a new
print-head, built in the cartridge!

Bill Crocker
 
M

Mango Masher

man, I have had canon's for years....never had a print head go bust....there
is a cleaning process (off the printer) to remove the sludge etc..

Mango
 
M

Mark Herring

Yeah, I've spent WELL over an hour on trying to fix it and it just isn't
worth it!

But it just stinks that Canon makes them to break.

Canon does not make them break---they make the best they can to
compete in a very tough market. My wife's Canon 600 is going like a
champ.

All hi-tech stuff has problems. As I said, if you dont want the
hassle, get rid of it and start fresh.

I doubt if the Canons have much value--I would donate and write
off---This way you get the benefit of doubt as the the value.
So what do I buy for a decent inkjet that won't cost a bundle and will last
more than a year?

And what do I do with the printers that are accumulating behind me as we
speak? Is there somewhere to sell them to recoup some of the cost--albeit
very little?
I've had very good luck with Epson. If you are doing 4-color, then
there are a huge range of choices, including HP. (Some of the HP
business inkjets are bulletproof)
**************************
Mark Herring, Pasadena, Calif.
Private e-mail: Just say no to "No".
 
M

Mickey

Betsy said:
Yeah, I've spent WELL over an hour on trying to fix it and it just isn't
worth it!

But it just stinks that Canon makes them to break.

So what do I buy for a decent inkjet that won't cost a bundle and will last
more than a year?
snip

Canon or any other company don't make them to break. There is a limit on
quality affected by intended selling price. I would expect a $200 printer would
be of higher qlty than a $100 one but not as good as one selling for $300.
Additionally printers typ sell at cost with hopes of future profits from sale of
supplies.

The qlty of print images on todays printers are far better than that found 10-15
yrs ago yet the equipment is selling for a fraction of the older models.

Simple understanding of business and manufacturing technology makes this fairly
clear. When undertaking a purchase of this type take a look at the MTBF figures
to see how much more expected life you can expect to see with more expensive
models. Might even want to do a little math. $/MTBF = cost per hr between
projected failures.

Mickey
 
P

puss

I've got 2 broken canons.

I had no idea that the 600 and the 520 used the same printhead. So when the
600 printhead went I bought a 520, supposedly with a rebate but one that the
company (not canon) didn't honor.

I've corresponded with canon tonight after trying every possible fix on both
printheads and suddenly getting the error code of 7 orange flashes.

This is just one of their repl:ies

Do you find it acceptable that a printer is disposable after 12 to 15 months
because the printhead costs more than a new printer? I DON'T!



That is what has put me off a Canon as I have been hearing similar stories
that the print head does not last..

I will be interest in the new EU Laws that things have to have a 2 year
warrantee.
 
B

Betsy

Wow, go EU! I'm sure that will help the quality issue enormously.

I will be interest in the new EU Laws that things have to have a 2 year
warrantee.


-------------------------------------------------------------------------- --------------------------
Life is not measured by the number of breaths we take, but by the moments
that take our breath away. (George Carlin)
 
M

mutley

Neither do I: my 20-month old S820D has just started printing fine white
lines across all prints and the UK helpdesk suggests I need a new printhead
(only 1 supplier in UK as far as I can tell). The man on the 'phone
kindly(!) said I might consider a new printer instead.
There's something seriously wrong with a manufacturer whose - expensive -
products have a designed life of no more than 2 years.

regards,
Richard

[snip]
 
L

Larry Preuss

Neither do I: my 20-month old S820D has just started printing fine white
lines across all prints and the UK helpdesk suggests I need a new printhead
(only 1 supplier in UK as far as I can tell). The man on the 'phone
kindly(!) said I might consider a new printer instead.
There's something seriously wrong with a manufacturer whose - expensive -
products have a designed life of no more than 2 years.

regards,
Richard

I once spoke with an engineer working in a company that manufactured chain
saws. He told me that those produced for sale in cut-rate chain stores were
designed with a life expectancy of 72 hours. Actually that is more than most
people will eve use a chain saw.
LP
 
L

Life is fun

WHAT is your best resolution for printing with a chain saw??


:
: I once spoke with an engineer working in a company that manufactured chain
: saws. He told me that those produced for sale in cut-rate chain stores
were
: designed with a life expectancy of 72 hours. Actually that is more than
most
: people will eve use a chain saw.
: LP
:
 
J

Jim

Hi Betsy

Get in contact with Fred Keen at (e-mail address removed)
and ask him aout his cleaning kits for the BJC600 series printers.
You'll find him extremely helpful as I found him to be here in the
UK. and the routine to clean the printheads is easy to carry out.
I've got 2 broken canons.

I had no idea that the 600 and the 520 used the same printhead. So when the
600 printhead went I bought a 520, supposedly with a rebate but one that the
company (not canon) didn't honor.
Regards.

Jim Down by the River Plym.
www.jkindon.freeserve.co.uk.
A reply to an offer of help is always courteous
Thank You.
 
B

Betsy

Thanks, but I gave up. I think I'll donate the printers to somebody. I got
a Lexmark all in one for $78 at Wal-Mart and if it lasts a year it's still
less than I paid for the canon. It's nice, prints well (SLOW), copies FAST
and scans like a dream, although I use my old graphics editing software
which is much more versatile.
 
K

Ken Collings

mutley said:
Neither do I: my 20-month old S820D has just started printing fine white
lines across all prints and the UK helpdesk suggests I need a new printhead
(only 1 supplier in UK as far as I can tell). The man on the 'phone
kindly(!) said I might consider a new printer instead.
There's something seriously wrong with a manufacturer whose - expensive -
products have a designed life of no more than 2 years.

regards,
Richard

[snip]
Do you find it acceptable that a printer is disposable after 12 to 15 months
because the printhead costs more than a new printer? I DON'T!

Who is the UK supplier mentioned in your thread? If there is only one it may be
useful to know.

Many thanks

Ken Collings
 
J

JustMe

As to the canon print head. I have one also that gives 7 orange flashes. It
is NOT fixable by cleaning or any other means. When mine first started doing
it , I found that if I removed the head and rubbed hard on the top of the
ribbon cable where it is glued to the green circuit board. That fixed it for
a week then it started again, I kept doing this for about 1 month then it
would not work anymore. I suspect that one of the wires in the cable gets
open and you get a bad connection to the head. I bet that if they use a
ribbon cable connector like on other devices, instead of a friction
connection that wouldn't fail.

As for the Lexmark. It has the highest print per page of any printer, if you
buy the cart's. They give away the printer and have the highest price for
replacement cart's of any printer. They even tried to sue a company using
the DCMA for making a compatible cart. To protect their prices.
 
S

Stevie

Really...sounds like giving youu the nadle for the blades, and raping you on
the blades themselfs..

Now, where have I've seen this?????


As for the Lexmark. It has the highest print per page of any printer, if you
buy the cart's. They give away the printer and have the highest price for
replacement cart's of any printer. They even tried to sue a company using
the DCMA for making a compatible cart. To protect their
 
J

JimH720113

cannon says to unplug the power to printer for 2 min. clean pc board on cart,
reseat cart, plug in power cable.
it worked for me twice in 3 years,,,,,,,,still printing,,,,,,,,,have well over
7,000 sheets thru printer,,,,,,,,,,,
jim
 

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