Canon multipass

[Mike Farrier]

msn passport (e-mail address removed)
my canon multipass will not be recognized by windows xp
home edition.
Canon multipass c555
I have connected it USB and lpt1 printer cable
it will find the hardware but when i go to use it the
code 10 error pops up saying not recognized (think i saw
that in the usb printer support with the little yellow
sign on it )

anyways i have unistalled and reinstalled to death.
this is getting ridiculous.

mike farrier

 

[Cari MS-MVP]

When you uninstalled, did you ensure you included Step 4 as at :

http://www.coribright.com/windows/Article One.htm

Miss out on this step and XP will just reinstall the older and possibly
corrupted drivers.

After the reboot, ensure you install the software BEFORE connecting the
printer... Canon units are particularly fussy about this.

Cari
www.coribright.com

 

[Guest]

-----Original Message-----
msn passport (e-mail address removed)
my canon multipass will not be recognized by windows xp
home edition.
Canon multipass c555
I have connected it USB and lpt1 printer cable
it will find the hardware but when i go to use it the
code 10 error pops up saying not recognized (think i saw
that in the usb printer support with the little yellow
sign on it )

anyways i have unistalled and reinstalled to death.
this is getting ridiculous.

mike farrier

.i have a multipass c3000 and xp does not recognize it what do i do.

 

[Cari MS-MVP]

Buy a new printer. This unit is NOT supported in XP as per Canon's website.

http://www.usa.canon.com/html/conCprSupport.jsp?type=xp&sname=multifunction&section=10146

Cari
www.coribright.com

 

[Rick]

Hi

I am running a Canon multi pass F 30 with no problem. I am not sure what
issues you are having but here's my story in hopes it will help you. Btw
their is updated XP drivers at the Canon web site

At first I installed the software that came with the unit and then later
went to upgrade. Then the upgraded drivers would not install.

My fix was to completely uninstall the printer from the system. Double check
in the control panel system to make sure there is not a unknown device
listed. If so remove that. then reboot. When XP says new device found and
asks for the drivers direct it to the multipass CD then to the multipass
folder / usbdrv then the win2k folder. Then the usb driver installed. Then I
updated my drivers with no problem .

Hope this helps

Rick

 

[Fred Schafer]

Cari -

Why did you make this statement? Canon does claim support
for this printer; but I'm having trouble getting it to
work with XP (as suggested below.) Can you point me at
more information? Thanks.

 

[Cari MS-MVP]

I gave the link to the Canon website where Canon themselves state the
printer is not supported in XP.

Cari
www.coribright.com


Cari -

Why did you make this statement? Canon does claim support
for this printer; but I'm having trouble getting it to
work with XP (as suggested below.) Can you point me at
more information? Thanks.