G
Guest
I cannot update windows xp. I went to the windows update web page, it checks
for the latest updates for my computer and presents a page saying that I need
to upgrade components of Windows update in order to use the latest version of
Windows update. I clicked on the 'download and install' button. It idownloads
the update ok but does not install it. All I get is a window saying that the
updates were unable to be successfully installed. no error codes. The update
it is trying to install is KB898461. I tried the knowledge database and even
e-mail tech support. they had me do different things but nothing helped. we
e-mail back and forth for about two weeks then no more responses from tech
support. Any ideas?
thanks in advance
armando
for the latest updates for my computer and presents a page saying that I need
to upgrade components of Windows update in order to use the latest version of
Windows update. I clicked on the 'download and install' button. It idownloads
the update ok but does not install it. All I get is a window saying that the
updates were unable to be successfully installed. no error codes. The update
it is trying to install is KB898461. I tried the knowledge database and even
e-mail tech support. they had me do different things but nothing helped. we
e-mail back and forth for about two weeks then no more responses from tech
support. Any ideas?
thanks in advance
armando