Cannot send emails.

[lilsweetie181]

I am using Microsoft Office Outlook 2003. I am unable to send emails. When
I try to send an email, I get the following error message: "Sending reported
error (0x80004005): The operation failed". I have tried asking my service
provider and even reset my email account. I really need some help.

 

[K. Orland]

What type of mail account do you have?

Exchange, POP3, etc.? Are you using Outlook for pulling Gmail?

 

[lilsweetie181]

I have POP3 and i'm not using Gmail.

Thx

What type of mail account do you have?

Exchange, POP3, etc.? Are you using Outlook for pulling Gmail?

 

[lilsweetie181]

Now I get this error too:
0x800CCC7D your outgoing SMTP server does not support SSL secured connections

and another error that appears is:

you have reached message quota.

I am lost, what can I do to fix these 3 issues. My service provider cannot
help me.

 

[K. Orland]

Go into your Outlook account properties. If you have enabled SSL
authentication, remove it.
If you have reached your message quota, it's likely you're leaving a copy of
your emails on your ISP server. You'll have to use their website to access
your mail and clean it up.
Start with those two first.

 

[lilsweetie181]

I spent hours on the line with sympatico and they say it is the outlook
product and that i have to remove outlook and re-install it.

I don't see that SSL is selected and I went to the web to clean out
sympatico mail there and I don't see where I can clean up.

Now what?? I don't want to remove outlook because i will lose my email
history and contacts.

 

[VanguardLH]

in message

I am using Microsoft Office Outlook 2003. I am unable to send
emails. When
I try to send an email, I get the following error message: "Sending
reported
error (0x80004005): The operation failed". I have tried asking my
service
provider and even reset my email account. I really need some help.

When mentioning an error message, don't paraphrase, describe, or
summarize it. Show the COMPLETE error message (although you might
want to munge out your username). You left out other important
details of the error message. Copy and paste the entire error message
or transcribe it verbatim.

Some articles from Microsoft's support knowledgebase (that you could
also search):
http://support.microsoft.com/kb/329936/en-us
http://support.microsoft.com/kb/299496/en-us

 

[VanguardLH]

in message

Now I get this error too:
0x800CCC7D your outgoing SMTP server does not support SSL secured
connections

Well, does your unnamed e-mail provider support SSL connections to
their mail host? Check their help web pages on how to configure your
e-mail client to use their mail host.

and another error that appears is:

you have reached message quota.

Well, that means your mailbox on their server has consumed all its
disk space quota. You let it get filled up and now no new mails can
be delivered to it. If this error occurs when sending emails (rather
than when trying to receive them), you have exceeded your e-mail
provider's daily or monthly quota as to how many e-mails you are
allowed to send. They probably have anti-spam quotas to guard against
abuse, especially when using *personal* e-mail accounts, like max mail
sessions per N minutes, max recipients per message, max total
recipients per day across all your outbound e-mails, max number of
NDRs (non-delivery reports) that are returned to your Inbox for
e-mails that originated from their mail server, etc. You'll have to
ask your e-mail provider what are their anti-spam or anti-abuse
policies and quotas for your account with them, and to get
clarification as to what you did that triggered that anti-abuse
threshold.

I am lost, what can I do to fix these 3 issues. My service provider
cannot
help me.

And we are to guess as to whom is your e-mail provider? They may have
issues known to other e-mail users. Microsoft deliberately chose to
hide the IP address of users through their webnews-for-dummies
interface to Usenet so we cannot guess as to your e-mail service if it
is your ISP.