cannot send email

[Don Botto]

This is the error msg I get:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Stirling Offices/Restrooms schedule', Account:
'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
0x800CCC0F

What is the problem?

 

[DD]

I get a similar error message:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Computer', Account: 'Home', Server:
'smtp-server.wi.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F

Any ideas??

 

[den78]

Thanks in advance to any who can help with this one.

Clicking on a hyperlink in windows mail does not open internet explorer. It
will work if explorer is already open but I am hoping to get back to where
clicking on the link will automatically open internet explorer.

Thanks again.

den78

 

[Gary VanderMolen]

Windows Mail is not compatible with most McAfee and Norton
antivirus programs. Recently, Trend Micro antivirus has also been
reported as causing problems. As a test, uninstall your antivirus
program, then reboot, and try Windows Mail again. If there is
improvement, download and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

 

[Gary VanderMolen]

Windows Mail is not compatible with most McAfee and Norton
antivirus programs. Recently, Trend Micro antivirus has also been
reported as causing problems. As a test, uninstall your antivirus
program, then reboot, and try Windows Mail again. If there is
improvement, download and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

 

[Frank Saunders MS-MVP IE,OE/WM]

This is the error msg I get:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Stirling Offices/Restrooms schedule', Account:
'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number:
0x800CCC0F

What is the problem?

1. Are you connected to the Internet through Road Runner?

2. Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

 

[Frank Saunders MS-MVP IE,OE/WM]

I get a similar error message:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Computer', Account: 'Home', Server:
'smtp-server.wi.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F

Any ideas??

1. Are you connected to the Internet through Road Runner?

2. Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

 

[Guest]

Thanks in advance to any who can help with this one.

Clicking on a hyperlink in windows mail does not open internet explorer.
It will work if explorer is already open but I am hoping to get back to
where clicking on the link will automatically open internet explorer.

Thanks again.

den78

Clicking on them in the new message window won't open them. Clicking
on them in messages open in most of the Local folders should. Where
are the messages with problems?

 

[Gary VanderMolen]

Internet Explorer may not have all of its defaults.
Open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. Click on Internet
Explorer. If it doesn't respond with "This program has all its defaults"
then fix it by clicking on the option indicated by the first green arrow.

 

[DOT]

I am having the exact same problem and I use the Windows Live OneCare program
for my virus protection. Are there any answers to these problems. I am
getting frustrated with this. I am using MicroSoft Windows Mail with the
Vista OS.

 

[Gary VanderMolen]

It remains to be seen whether your problem is exactly the same.
Please post your complete error message, like "Don Botto" did below.
Right-click on the error message, copy, then paste it into a reply here.
We can't do much troubleshooting without that error message.

 

[DOT]

Thanks for your response. Below is the error message I received today:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Order Confirmation - DrsFosterSmith.com', Account:
'mail.cass.net', Server: 'mail.cass.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Error Number: 0x800CCC0F

 

[Gary VanderMolen]

"Your server has unexpectedly terminated the connection" is almost
always caused by interference from a security program. OneCare
doesn't usually cause this problem, but I can't rule it out. Did you
ever have a different antivirus installed on that computer? Both
McAfee and Norton tend to leave a lot of problematic crud behind.

Your best bet is to upgrade to the newer Windows Live Mail program,
because it is less prone to suffering bad effects from intrusive
security software:

http://get.live.com/wlmail/overview

 

[samspade1953]

I don't lose connection, I just cannot type an email r4sponse to a contact

 

[mac]

I don't lose connection, I just cannot type an email r4sponse to a contact

Is this your first post to this thread, or did you post using a different
alias?

If your first post, then start a new thread and describe YOUR problem fully.

 

[samantha silva]

hey u want to be my friend

I don't lose connection, I just cannot type an email r4sponse to a contact