Cannot run XP Setup CD to add components

[Brian K]

Windows XP SP2

Whenever I try to run XP Setup to add and remove components I get the
following error:

"Setup was unable to open information file hide-4. Contact your system
administrator. The specific error code is 0x7b at line 2088999592."

I've updated and run my anti-virus program. If I only knew what the
actual name of the information file is called I could reload it onto my
hard drive from my backup.

I would appreciate your help.

Thank you,

--
________
To email me, Edit "blog" from my email address.
Brian M. Kochera
"Some mistakes are too much fun to only make once!"
View My Web Page: http://home.earthlink.net/~brian1951

 

[Ramesh, MS-MVP]

Hi Brian,

Expanding a fresh copy of sysoc.inf file from the source should help. The target directory is C:\Windows\Inf.

See:

How to expand Windows XP files from the installation disk:
http://support.microsoft.com/?kbid=888017

Expanding Sysoc.inf file from the Windows XP CD
http://windowsxp.mvps.org/sysocerror.htm

Alternately, you may use the SysOCFix.exe tool (with /createnew switch) which I wrote, to recreate the Sysoc.inf file.

Ref: http://www.winhelponline.com/articles/189/1/
[Ignore the title]

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Windows XP SP2

Whenever I try to run XP Setup to add and remove components I get the
following error:

"Setup was unable to open information file hide-4. Contact your system
administrator. The specific error code is 0x7b at line 2088999592."

I've updated and run my anti-virus program. If I only knew what the
actual name of the information file is called I could reload it onto my
hard drive from my backup.

I would appreciate your help.

Thank you,

--
________
To email me, Edit "blog" from my email address.
Brian M. Kochera
"Some mistakes are too much fun to only make once!"
View My Web Page: http://home.earthlink.net/~brian1951