Cannot Repair Microsoft Office

[Smirnoff]

Tried to Detect/Repair MS Office 2003. After inserting disc, I keep getting
Error 1311, Source File not found. Verify that file exists and you can
access it.
D:\ZF561407.CAB
Tried searching and Microsoft
http://support.microsoft.com/?scid=kb;en-us;818234&spid=2488&sid=492 gives a
workaround: Create Administrative Installation Point.
Looked CAIP up but am no wiser.
Is there an idiot's guide for this?

 

[Dave B.]

Not XP related, you should post in an office group.

 

[C.Joseph Drayton]

Tried to Detect/Repair MS Office 2003. After inserting disc, I keep getting
Error 1311, Source File not found. Verify that file exists and you can
access it.
D:\ZF561407.CAB
Tried searching and Microsoft
http://support.microsoft.com/?scid=kb;en-us;818234&spid=2488&sid=492 gives a
workaround: Create Administrative Installation Point.
Looked CAIP up but am no wiser.
Is there an idiot's guide for this?

Hi Smirnoff,

Was the original install done from the CD or from a directory on the
hard disk?

Some new machines that come with Office pre-installed actually
expect the install/repair to be done from the hard disk/directory
that the original install was done from. I know this is the case
with HP laptops and may be true with other manufacturers.

Ciao . . . C.Joseph

"When hope is lost . . . the spirit dies."
-- Lao Tzu

 

[Smirnoff]

Hi Smirnoff,

Was the original install done from the CD or from a directory on the
hard disk?

Some new machines that come with Office pre-installed actually
expect the install/repair to be done from the hard disk/directory
that the original install was done from. I know this is the case
with HP laptops and may be true with other manufacturers.

Ciao . . . C.Joseph

"When hope is lost . . . the spirit dies."
-- Lao Tzu

The problem was that Dell installed Office from an older disk, not the one
supplied with my machine. I used Widows Install Cleanup to remove all
traces of original install and then did a new install with supplied disk.
I did post the solution earlier.