Cannot receive mails.

P

Piesang

I cannot receive mails and only receive spam. If I send a mail to myself then
it shows send and is gone but I don`t get it back. If I look on outlook
express on my other pc then it is there, so it works but not receiving. Only
spam comes in. I removed my virus program and reinstalled vista but the
problem stays. It was working but suddenly stopped. I tried all settings but
it still won`t receive normal mails.
Any ideas?
 
G

Guest

Piesang said:
I cannot receive mails and only receive spam. If I send a mail to myself
then
it shows send and is gone but I don`t get it back. If I look on outlook
express on my other pc then it is there, so it works but not receiving.
Only
spam comes in. I removed my virus program and reinstalled vista but the
problem stays. It was working but suddenly stopped. I tried all settings
but
it still won`t receive normal mails.
Any ideas?

What email server are you trying to download the mail from?

Do you get any error messages when trying to download mail? If so, click
on them and try to copy them into your next message.

What antivirus program did you have? A few need more than just uninstalling
them to eliminate problems they cause.

When you reinstalled Vista, did it reinstall any antivirus program along
with
it? If so, which one?
 
G

Gary VanderMolen

So you have two computers checking the same email account?
By default, whichever computer downloads mail first will make it
unavailable for the other one. To change this default:
Tools, Accounts, select the account, Properties, Advanced,
enable "Leave a copy of messages on server." Also select one
of the two associated 'remove' options.
Do this on both computers.
 
P

Piesang

I use pop3 and the provider is Orange. I had them on the phone and said there
is no problem with them.

There are no error messages. It just tell me there are no messages.

The program was working but just stopped last weekend for no reason. I had
AVG installed and I did a clean install for vista with no antivirus and the
problem is still there. Norton comes as standard with the laptop but I
uninstalled it so I got nothing now.

I use vista first for downloading mails and when there is nothing or when
the spam is in then I start my other pc to get the rest of my mails. I don`t
work them together.

Thanks for your answer.
 

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