CANNOT OPEN/START OUTLOOK ? "Unable to display selected folder" er

[kfett]

Need Help
when i try to open/start outlook it errors saying
"Cannot start Microsoft Outlook. Unable to display the selected folder ot
item. Could not open the item. Try Again."
I do not know what version of outlook i have? i bought this computer 1/2007
How do i fix this?? Thanks in advance!

 

[Pat Willener]

Check your Outlook configuration in the Control Panel's Mail applet.

 

[Bill R]

Try with a new profile and new PST created via the Mail icon in Control
Panel.

 

[kfett]

I forgot to mention I am not a Computer person and do not know an "applet" or
"PST" is? lol
If you can break it down in laymans terms it will help.
Thank you for the responses so far.

 

[Pat Willener]

So you have not used Outlook on that computer before? You need to
configure Outlook before you can use it for the first time.

Is this a work or home situation? Work: contact your mail administrator.
Home: check your ISP's support website on how to set up Outlook for your
ISP's environment.

 

[kfett]

I have been using Outlook on this comp for a year, never had a problem. Now
it has the Error mentioned?? My cable provider says the cant help because
there is no Error code.
So i'm stuck and cannot Open/Start Outlook? (winXP)
Any help will be appreciated! Thank You

 

[Pat Willener]

Open Control Panel, then double click on the 'Mail' icon. Check if all
settings are according to your ISP (cable provider) support/setup web
page for Outlook. Also check that the Personal Folders file (PST file)
exists at the location that 'Data Files' indicates.

 

[kfett]

hi,
Not sure how i would know if all the settings are accourding to my ISP??
PST file has nothing in it? called ISP provider again and they have no clue
what to do?
Any other suggestions for the non computer person?