Cannot open and save attachment in Microsoft Outlook

[kathy]

I cannot open and save any attachment(excel, jpg, word, etc) in Microsoft
Outlook. Before this, I can open and save the attachment but now cannot. I
try to uninstall and reinstall back this program but still facing the same
problem. How can I solve this problem? Thank you.

 

[Diane Poremsky [MVP]]

are you using google desktop search? do you get any errors when you try to
open or save them?

--
Diane Poremsky [MVP - Outlook]





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[kathy]

Diane Poremsky, thank you for your reply.

When I double-click the attachment, promt up a dialog box that show want to
open or save. If I click save, show an error "Outlook could not save the
file". If I click open, Microsoft Outlook cannot open the attachment. So, I
dont know actually what happen to this program.

Thank you.

are you using google desktop search? do you get any errors when you try to
open or save them?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I cannot open and save any attachment(excel, jpg, word, etc) in Microsoft
Outlook. Before this, I can open and save the attachment but now cannot. I
try to uninstall and reinstall back this program but still facing the same
problem. How can I solve this problem? Thank you.

 

[Diane Poremsky [MVP]]

Try emptying the securetemp folder. See
http://www.slipstick.com/outlook/securetemp.htm

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Diane Poremsky, thank you for your reply.

When I double-click the attachment, promt up a dialog box that show want
to
open or save. If I click save, show an error "Outlook could not save the
file". If I click open, Microsoft Outlook cannot open the attachment. So,
I
dont know actually what happen to this program.

Thank you.

are you using google desktop search? do you get any errors when you try
to
open or save them?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I cannot open and save any attachment(excel, jpg, word, etc) in
Microsoft
Outlook. Before this, I can open and save the attachment but now
cannot. I
try to uninstall and reinstall back this program but still facing the
same
problem. How can I solve this problem? Thank you.

 

[kathy]

I already empty the securetemp folder. I try to open and save attachment
again, but still facing the same problem.

Try emptying the securetemp folder. See
http://www.slipstick.com/outlook/securetemp.htm

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Diane Poremsky, thank you for your reply.

When I double-click the attachment, promt up a dialog box that show want
to
open or save. If I click save, show an error "Outlook could not save the
file". If I click open, Microsoft Outlook cannot open the attachment. So,
I
dont know actually what happen to this program.

Thank you.

are you using google desktop search? do you get any errors when you try
to
open or save them?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I cannot open and save any attachment(excel, jpg, word, etc) in
Microsoft
Outlook. Before this, I can open and save the attachment but now
cannot. I
try to uninstall and reinstall back this program but still facing the
same
problem. How can I solve this problem? Thank you.