Further information required:
How to view the Update log in Windows
Click Start, and then click Run.
In the Open box, type %windir%\windowsupdate.log
and then click OK.
This is what I get from the first mention of either of the 3kb
2009-07-23 10:14:21:718 1336 92c Agent *************
2009-07-23 10:14:24:673 1336 92c Report REPORT EVENT:
{C0FA4574-D2C0-44B9-8B76-F4C897291C8B} 2009-07-23
10:14:19:670+0200 1 189 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded
and ready for installation. To install the updates, an administrator
should log on to this computer and Windows will prompt with further
instructions: - Security Update for Windows XP (KB961371)
2009-07-23 10:14:24:673 1336 92c Report REPORT EVENT:
{87CFAC20-73C9-43A8-9EC7-CB0FECA4396B} 2009-07-23
10:14:20:655+0200 1 189 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded
and ready for installation. To install the updates, an administrator
should log on to this computer and Windows will prompt with further
instructions: - Security Update for Windows XP (KB961371) - Security
Update for Windows XP (KB971633)
2009-07-23 10:14:24:673 1336 92c Report REPORT EVENT:
{8DB32539-A40A-4265-8C0E-9425857C88E9} 2009-07-23
10:14:21:718+0200 1 189 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded
and ready for installation. To install the updates, an administrator
should log on to this computer and Windows will prompt with further
instructions: - Security Update for Windows XP (KB961371) - Security
Update for Windows XP (KB971633) - Cumulative Security Update for
ActiveX Killbits for Windows XP (KB973346)
2009-07-23 10:14:33:771 1336 758 AU Launched new AU client for directive
'Install Approval', session id = 0x0
2009-07-23 10:14:33:787 4760 129c Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0200) ===========
2009-07-23 10:14:33:787 4760 129c Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2009-07-23 10:14:33:787 4760 129c AUClnt Launched Client UI process
2009-07-23 10:14:33:818 4760 129c Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0200) ===========
2009-07-23 10:14:33:818 4760 129c Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2009-07-23 10:14:33:818 4760 129c Misc = Module:
C:\WINDOWS\system32\wucltui.dll
....
2009-07-23 10:51:06:339 1336 1774 PT WARNING: StartCategoryScan failed :
0x80240436
2009-07-23 10:51:06:339 1336 1774 Agent WARNING: Server does not support
CatScan. Falling back to full catalog sync...
2009-07-23 10:51:06:339 1336 1774 Agent Server changed and need
resyncing with server
2009-07-23 10:51:09:823 1336 1774 PT +++++++++++ PT: Synchronizing
server updates +++++++++++
If appropriate copy and paste the error codes into this thread so someone
may be able to assist you.
On the other hand, you may be able to find the error code and other
suggestions by searching the Newsgroup.
Also check Windows folder for file called KB******.log
(****** = number of update ie KB896688) and post the contents of the failed
update.
%windir%\KB961371.log does not exist, %windir%\KB971633.log does not
exist and neither does %windir%\KB973346.log
Thanks
Simon