Cannot delete programs

G

Guest

Hi. I have a few issues. Like a moron, I downloaded an unsafe file before I
had any anti-virus software installed. After getting a boatload of spyware
and viruses from this file, I installed norton and cleaned up my
computer...it's running much better, but now I have a few problems.

The main problem is that I can't delete any programs from the add/remove
programs list. When I click on remove...no action occurs. This is also true
when I want to open a file (For example, if I double click a windows media
file, it will not open...I have to open the player first, then select open
from the file menu...this is true for all of my programs).

When I reboot, an error dialog comes up that says the computer is unable to
load W0cffea4.dll and W0cfd40a.dll, Can anyone tell me what the heck has
happened and how to fix it? Thanks.
 
A

abright52

Sounds like you still have some Spyware/Viruses on the computer.
Restart in Safe Mode and do another Virus Scan and scan with AdAware
and Spybot.
 

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