Cannot connect using FireWire

S

Sunshine

I downloaded XP SP3. Now my computer will not start;it is stuck at the XP
splash screen. If I remove the firewire cable from the external drive and
connect using USB instead, my computer starts and the external drives works
properly. Iconnect using a USB 2.0/FireWire PCI Card. Help
 
R

RangerGord

I downloaded XP SP3. Now my computer will not start;it is stuck at the XP
splash screen. If I remove the firewire cable from the external drive and
connect using USB instead, my computer starts and the external drives works
properly. Iconnect using a USB 2.0/FireWire PCI Card. Help

Sounds like you have a driver problem. I would uninstall the firewire
driver (or "IEEE 1394 ..............." in Windows talk) then reboot
and let Windows reinstall it.
If that doesn't work maybe your external hard drive (I assume that is
what is connected to the 1394 slot - it wasn't clear) needs to be
uninstalled and reinstalled also.
I would try doing the uninstall in Safe Mode
 
P

paul

I may have found a solution that worked for me. After upgrading to XP sp3 my
computer would not boot with my external firewire drive plugged in. So, after
reading through countless forums and knowledge bases I found the answer on
Western digitals site. The problem comes from sbp2port.sys, You have to
revert to an older version(5.1.2600.2180). I found this version in the
uninstall directory on my C drive. Just replace this version with the version
SP3 installed and everything works now. I can restart my computer now with my
firewire drive plugged in. I did this a few days ago and every thing seems to
be working fine. Good luck
 
P

paul

"Just to add a data point: the PCs I have updated to SP3 have no difficulty
booting with Firewire disks attached, and allocating drive letters to them.
So this is not a consistent problem: there must be some other factor (apart
from the sbp2 driver) which triggers this issue."

I agree same with me. One computer no problem other identical computer
problem.
 

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