can send but can't receive

[shelbrrt]

I am trying to help my granda with his new computer. We set up his outlook
and he can send emails but not receive. I have already turned off the
antivirus email scanning function.

Here is the error message:
The connection to the server has failed. Account: 'localhost', Server:
'localhost', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061,
Error Number: 0x800CCC0E

 

[John Inzer]

I am trying to help my granda with his new computer. We set up his
outlook and he can send emails but not receive. I have already turned
off the antivirus email scanning function.

Here is the error message:
The connection to the server has failed. Account: 'localhost', Server:
'localhost', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 10061, Error Number: 0x800CCC0E

======================
Who is the email provider?

Did you try checking the box:

My Server Requires Authentication<

On the Servers Tab?

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Patrick Keenan]

I am trying to help my granda with his new computer. We set up his outlook
and he can send emails but not receive. I have already turned off the
antivirus email scanning function.

Here is the error message:
The connection to the server has failed. Account: 'localhost', Server:
'localhost', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061,
Error Number: 0x800CCC0E

There are very few circumstances in which "localhost" is the correct server
name.

More explicit details would be helpful.

 

[Gary VanderMolen]

Who is the mail provider? I doubt they have specified their mail server
name as "localhost", although some antivirus programs have been known
to make that substitution. Which antivirus are you running?

 

[Ramona Hall]

I set up my account and can send Emails, but can't receive them. Can anyone
help?

 

[Gary VanderMolen]

What happens when you send an email to yourself? Does it arrive?
Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.