cant receive emails

[triggj]

i can send emails but cant receive, below is all i see when i try to receive
mail:

The connection to the server has failed. Account: 'pop.suddenlinkmail.com',
Server: 'pop.suddenlinkmail.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

 

[Gary VanderMolen]

That type of problem is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://get.live.com/wlmail/overview

 

[Colton]

i can send emails but cant receive, below is all i see when i try to receive
mail:

The connection to the server has failed. Account: 'pop.suddenlinkmail.com',
Server: 'pop.suddenlinkmail.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

If I'm not mistaken, you have the server wrong.

POP3 server: mail.suddenlinkmail.com
- Port: 110
SMTP server: smtp.suddenlinkmail.com
- Says that 25 is restricted, but doesn't give another listing. Try 26?

However, I found on their site that they are supposed to be changing their server names. I don't
know if this has already happened or not, but it has this in the article:

- "Q: What are the correct SMTP server settings to use with the Suddenlink High Speed Internet
service?"
- "A: Please contact a Customer Service Representative at 1-800-490-9604 to find the server
information for your area."

 

[eduardo vensao]

i dont know what happen to u