Can receive e-mail but won't send

[GuudTyms]

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'First
Intoduction', Account: 'mail.bax66mail.com', Server: 'mail.bax66mail.com',
Protocol: SMTP, Server Response: '550 5.7.1 relaying denied', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

 

[DaveD]

Does your ISP require you to change the defaults for port numbers?
Does the outgoing server require authentication? There are many variables.
Best to check with your ISP for the correct configuration.

 

[Gary VanderMolen]

"Relaying denied" means you were trying to use that SMTP server
while connected to a different network. As a general rule, the SMTP
server owner must be the same as the one providing your Internet
connection. If you need a workaround, tell us who your ISP is.

 

[GuudTyms]

Mail.com

"Relaying denied" means you were trying to use that SMTP server
while connected to a different network. As a general rule, the SMTP
server owner must be the same as the one providing your Internet
connection. If you need a workaround, tell us who your ISP is.

--
Gary VanderMolen, MS-MVP (Mail)

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'First
Intoduction', Account: 'mail.bax66mail.com', Server: 'mail.bax66mail.com',
Protocol: SMTP, Server Response: '550 5.7.1 relaying denied', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

 

[GuudTyms]

My ISP said that it had to be in Windows Mail do to me being able to receive
but not send. Sent many to myself trying to get the cofiguration right but
could not. No, my server does not require authentication.

Does your ISP require you to change the defaults for port numbers?
Does the outgoing server require authentication? There are many variables.
Best to check with your ISP for the correct configuration.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'First
Intoduction', Account: 'mail.bax66mail.com', Server: 'mail.bax66mail.com',
Protocol: SMTP, Server Response: '550 5.7.1 relaying denied', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

 

[Gary VanderMolen]

Mail.com is not an ISP. They are only a mail provider.
How do you get on the Internet?

--
Gary VanderMolen, MS-MVP (Mail)

Mail.com

"Relaying denied" means you were trying to use that SMTP server
while connected to a different network. As a general rule, the SMTP
server owner must be the same as the one providing your Internet
connection. If you need a workaround, tell us who your ISP is.

--
Gary VanderMolen, MS-MVP (Mail)

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'First
Intoduction', Account: 'mail.bax66mail.com', Server: 'mail.bax66mail.com',
Protocol: SMTP, Server Response: '550 5.7.1 relaying denied', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

 

[Maureen]

I am totally frustrated. I loved Outlook Exp. and I have no success with
Windows Mail. Like this other individual, I can receive all my email, but I
cannot send any email which renders the situation useless. None of these
answers provides anything that helps to resolve this issue.

 

[Gary VanderMolen]

If you would like some custom help, post your complete error message.

 

[GuudTyms]

I live in a small town and get it from the city. I've called them and they
send me to myaccount.bax66mail.com. This I assume would be my ISP. they went
thru the motions. this morning it gave me this message.


(e-mail address removed): 550 5.7.1 relaying denied

 

[mac]

I live in a small town and get it from the city. I've called them and they
send me to myaccount.bax66mail.com. This I assume would be my ISP. they
went
thru the motions. this morning it gave me this message.

How are you connecting to the Internet, the error indicates that you are not
connected to their server,
Are you at home when this happens?

http://myaccount.bax66mail.com/

Please provide the entire error message by copy and paste it to your reply.

Please do not edit it.

 

[GuudTyms]

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'First
Intoduction', Account: 'mail.bax66mail.com', Server: 'mail.bax66mail.com',
Protocol: SMTP, Server Response: '550 5.7.1 relaying denied', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

 

[GuudTyms]

I get it from a local cable provider in small town Kansas. Don't know much
more than that.

Mail.com is not an ISP. They are only a mail provider.
How do you get on the Internet?

--
Gary VanderMolen, MS-MVP (Mail)

Mail.com

"Relaying denied" means you were trying to use that SMTP server
while connected to a different network. As a general rule, the SMTP
server owner must be the same as the one providing your Internet
connection. If you need a workaround, tell us who your ISP is.

--
Gary VanderMolen, MS-MVP (Mail)


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'First
Intoduction', Account: 'mail.bax66mail.com', Server: 'mail.bax66mail.com',
Protocol: SMTP, Server Response: '550 5.7.1 relaying denied', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

 

[Gary VanderMolen]

As a general rule, the owner of the SMTP server must be the same as
the one providing your Internet connection at that moment.

The available workarounds are as follows:

1. Use webmail for sending (via your browser).
2. Ask your mail provider (Bax66mail.com if they offer authenticated SMTP,
or a port other than '25'.
3. Substitute the SMTP server belonging to your connection provider.
This is a bit tricky, but if you want to go that route, I can provide more details.
As a minimum, I need the exact name of your cable Internet provider.
4. Another option is to get a free Gmail or Hotmail account, set it up in
your Windows Mail, and use that account for sending.

As for option #2, you can try turning on SMTP authentication to see if it
makes a difference:
Go to Tools, Accounts, select that account, Properties, Servers.
Check the box for "My server requires authentication".

--
Gary VanderMolen, MS-MVP (Mail)

I get it from a local cable provider in small town Kansas. Don't know much
more than that.

Mail.com is not an ISP. They are only a mail provider.
How do you get on the Internet?

--
Gary VanderMolen, MS-MVP (Mail)

Mail.com

:

"Relaying denied" means you were trying to use that SMTP server
while connected to a different network. As a general rule, the SMTP
server owner must be the same as the one providing your Internet
connection. If you need a workaround, tell us who your ISP is.

--
Gary VanderMolen, MS-MVP (Mail)


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'First
Intoduction', Account: 'mail.bax66mail.com', Server: 'mail.bax66mail.com',
Protocol: SMTP, Server Response: '550 5.7.1 relaying denied', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

 

[GuudTyms]

Thank you so much! The computer company that I got It from said that they
could fix the problem but they would need money to do so. I thought that was
not good for the company. I will keep updates.

As a general rule, the owner of the SMTP server must be the same as
the one providing your Internet connection at that moment.

The available workarounds are as follows:

1. Use webmail for sending (via your browser).
2. Ask your mail provider (Bax66mail.com if they offer authenticated SMTP,
or a port other than '25'.
3. Substitute the SMTP server belonging to your connection provider.
This is a bit tricky, but if you want to go that route, I can provide more details.
As a minimum, I need the exact name of your cable Internet provider.
4. Another option is to get a free Gmail or Hotmail account, set it up in
your Windows Mail, and use that account for sending.

As for option #2, you can try turning on SMTP authentication to see if it
makes a difference:
Go to Tools, Accounts, select that account, Properties, Servers.
Check the box for "My server requires authentication".

--
Gary VanderMolen, MS-MVP (Mail)

I get it from a local cable provider in small town Kansas. Don't know much
more than that.

Mail.com is not an ISP. They are only a mail provider.
How do you get on the Internet?

--
Gary VanderMolen, MS-MVP (Mail)


Mail.com

:

"Relaying denied" means you were trying to use that SMTP server
while connected to a different network. As a general rule, the SMTP
server owner must be the same as the one providing your Internet
connection. If you need a workaround, tell us who your ISP is.

--
Gary VanderMolen, MS-MVP (Mail)


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'First
Intoduction', Account: 'mail.bax66mail.com', Server: 'mail.bax66mail.com',
Protocol: SMTP, Server Response: '550 5.7.1 relaying denied', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

 

[Gary VanderMolen]

You're very welcome. Let us know if you need additional help.

--
Gary VanderMolen, MS-MVP (Mail)

Thank you so much! The computer company that I got It from said that they
could fix the problem but they would need money to do so. I thought that was
not good for the company. I will keep updates.

As a general rule, the owner of the SMTP server must be the same as
the one providing your Internet connection at that moment.

The available workarounds are as follows:

1. Use webmail for sending (via your browser).
2. Ask your mail provider (Bax66mail.com if they offer authenticated SMTP,
or a port other than '25'.
3. Substitute the SMTP server belonging to your connection provider.
This is a bit tricky, but if you want to go that route, I can provide more details.
As a minimum, I need the exact name of your cable Internet provider.
4. Another option is to get a free Gmail or Hotmail account, set it up in
your Windows Mail, and use that account for sending.

As for option #2, you can try turning on SMTP authentication to see if it
makes a difference:
Go to Tools, Accounts, select that account, Properties, Servers.
Check the box for "My server requires authentication".

--
Gary VanderMolen, MS-MVP (Mail)

I get it from a local cable provider in small town Kansas. Don't know much
more than that.

:

Mail.com is not an ISP. They are only a mail provider.
How do you get on the Internet?

--
Gary VanderMolen, MS-MVP (Mail)


Mail.com

:

"Relaying denied" means you were trying to use that SMTP server
while connected to a different network. As a general rule, the SMTP
server owner must be the same as the one providing your Internet
connection. If you need a workaround, tell us who your ISP is.

--
Gary VanderMolen, MS-MVP (Mail)


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'First
Intoduction', Account: 'mail.bax66mail.com', Server: 'mail.bax66mail.com',
Protocol: SMTP, Server Response: '550 5.7.1 relaying denied', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78