Can not run/install downloaded exe file.

[kctss]

Running Win XP SP3 Laptop T61. I downloaded a software app which was an exe
file. Double clicking gives me the following error: "Windows cannot access
the specified device, path, or file. You may not have the appropriate
permissions to access the item." I am signed on as adminstrator. This
behavior seems to be new as the same file will execute/install on my desktop
without problem. I have tried to UNBLOCK the file with no success, sometimes
when I double click the file...there is a quick flash on the monitor screen
and nothing...no error. My virus software (Kaspersky) seems to have
identified numerous issues but I end up with no-threats good to go.
I have run chkdsk /F and chkdsk /R and after some indexing issues it fixed
I've had no errors on subsequent runs. I have looked at the
HKEY_Classes_Root\exefile\shell\open\command value and it seems correct. I
have also run two different third party registry cleaners.....and maybe that
is the problem. Anyway I'm about to do a complete restore but hope someone
may have experienced something similar or can point me in the right direction.
thanks

 

[Gurpreet Singh]

Download the processmonitor tool from sysinternals.com. Run it before
reproducing the issue. Check what files have access issues.

 

[Pegasus [MVP]]

Running Win XP SP3 Laptop T61. I downloaded a software app which was an
exe
file. Double clicking gives me the following error: "Windows cannot access
the specified device, path, or file. You may not have the appropriate
permissions to access the item." I am signed on as adminstrator. This
behavior seems to be new as the same file will execute/install on my
desktop
without problem. I have tried to UNBLOCK the file with no success,
sometimes
when I double click the file...there is a quick flash on the monitor
screen
and nothing...no error. My virus software (Kaspersky) seems to have
identified numerous issues but I end up with no-threats good to go.
I have run chkdsk /F and chkdsk /R and after some indexing issues it fixed
I've had no errors on subsequent runs. I have looked at the
HKEY_Classes_Root\exefile\shell\open\command value and it seems correct.
I
have also run two different third party registry cleaners.....and maybe
that
is the problem. Anyway I'm about to do a complete restore but hope someone
may have experienced something similar or can point me in the right
direction.
thanks

Registry cleaners are generally considered bad news. It is likely that they
are the cause of your problem. Use System Restore to go back before running
the cleaners. If this is not possible then reloading Windows may be your
best course of action.

 

[PA Bear [MS MVP]]

If you think your Registry needs to be "cleaned" or "repaired," read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.

 

[kctss]

If you think your Registry needs to be "cleaned" or "repaired," read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Great article....live and learn. I am now at the following point and still trying to prevent a complete restore. "The system administrator has set policies to prevent this installation." I've looked at numerous suggested solutions .... looking for a permanent cure and maybe some insight as to how to prevent this type or situation in the future. Thanks for you input.

 

[PA Bear [MS MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting the requested logs
in an appropriate forum.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

 

[Pegasus [MVP]]

Great article....live and learn. I am now at the following point and still
trying to prevent a complete restore. "The system administrator has set
policies to prevent this installation." I've looked at numerous suggested
solutions .... looking for a permanent cure and maybe some insight as to
how to prevent this type or situation in the future. Thanks for you input.

=========

Have you tried a System Restore to put you before the point where you ran
your registry destroyer?

 

[kctss]

Ended up restoring C drive from Acronis true image....had to go back a couple
of months, but things appear to be normal. No problem executing the
downloaded file after the restore. Good-bye to registry cleaners and thanks
for everyones input.