can not block emails Message rules not working

[PJ]

I have windows mail (Outlook) I have applied rules that if certain words are
in the subjuct line they are to be deleted but they are not. I ask the domain
and sender to be deleted and the messages keep coming into my junk email. How
can I avoid this. Even messages that I mark safe go into my delted box, what
am I doing wrong.

 

[Guest]

I have windows mail (Outlook) I have applied rules that if certain words
are
in the subjuct line they are to be deleted but they are not. I ask the
domain
and sender to be deleted and the messages keep coming into my junk email.
How
can I avoid this. Even messages that I mark safe go into my delted box,
what
am I doing wrong.

Windows Mail and Outlook are not the same program. Which are you
using when you get the problem?

If it's Outlook, you're likely to get help faster if you ask in newsgroup:

microsoft.public.outlook.general

Mention which version of Outlook you are using, and that you are using
it under Vista, in case this affects your answer.

If it's Windows Mail, can you give us an example of such a rule? Also
tell us what if any antivirus programs you have, and whether you have
ever had a Norton or McAfee antivirus program on that computer,
even one of the free trial versions that often come already installed on
new computers. Some of the more popular antivirus programs tend
to cause assorted problems in Windows Mail, although seldom
immediately.

 

[Guest]

I have windows mail (Outlook) I have applied rules that if certain words
are
in the subjuct line they are to be deleted but they are not. I ask the
domain
and sender to be deleted and the messages keep coming into my junk email.
How
can I avoid this. Even messages that I mark safe go into my delted box,
what
am I doing wrong.

 

[Gary VanderMolen]

It's hard for us to tell what is wrong with your message rules without
actually seeing them. One frequently overlooked aspect is that if
you have more than one rule, each rule needs to be terminated
with "Stop processing more rules".

 

[Charlie Tame]

PJ, in Outlook Express rules worked somewhat unexpectedly, I don't know
but the same may apply here.

If subject line contains "Viagra" then do action sounds fine but should
be followed by "Stop processing more rules" else the rule processor will
move onto the next line such as If subject line contains "Cialis" then
do action.

It will not actually do the first action if the second is not true.
Finding the "False" Cialis line will cause the matched flag to reset so
it does nothing.

It "Does" make sense eventually when you think about it but not at first
sight. You basically have to have a stop between each rule...