can no longer send mail from Word via OE

[Lj]

since connecting to Sympatico basic DSL, on a Win98 system, mail
goes out fine via OE Outlook Express, But not if sent from Word
2000.
Previously, on my other DSL service, I could of course type a file
in Word, then hit File> send to > mail recipient (as attachment),
and presto, the new mail OE box would open inside Word, where I
could choose my "TO" recipient from OE address book and out it would
be sent.
Since connecting to Sympatico basic DSL, I get this error message:

The host 'smtphm.sympatico.ca' could not be found. Please verify
that you have entered the server name correctly. Account:
'sympatico.ca', Server: 'smtphm.sympatico.ca', Protocol: SMTP, Port:
25, Secure(SSL): Yes, Socket Error: 11001, Error Number: 0x800CCC0D

But if I then simply jump over to my open OE, there is the piece of
mail, waiting in my Outbox, and if I click "Send Recieve" - out it
goes instantly.
Any clues?
thanks all!

 

[Lj]

It's ok folks, I've fiddled enough and found it was ZONEALARM
interfering- so I reset the permissions in zonealarm to allow Word
to access internet, no problemo.
thanks anyway,
next time,
Lj

 

[AlmostBob]

http://service.sympatico.ca/index.cfm?method=content.view&category_id=66&content_id=624

smtp.sympatico.ca

--
Adaware http://www.lavasoft.de
spybot http://security.kolla.de
AVG free antivirus http://www.grisoft.com
Etrust/Vet/CA.online Antivirus scan
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/
Catalog of removal tools (1) http://www.pandasoftware.com/download/utilities/
Catalog of removal tools (2)
http://www3.ca.com/securityadvisor/newsinfo/collateral.aspx?CID=40387
Blocking Unwanted Parasites with a Hosts file
http://mvps.org/winhelp2002/hosts.htm
links provided as a courtesy, read all instructions on the pages before use
Grateful thanks to the authors/webmasters
_
| since connecting to Sympatico basic DSL, on a Win98 system, mail
| goes out fine via OE Outlook Express, But not if sent from Word
| 2000.
| Previously, on my other DSL service, I could of course type a file
| in Word, then hit File> send to > mail recipient (as attachment),
| and presto, the new mail OE box would open inside Word, where I
| could choose my "TO" recipient from OE address book and out it would
| be sent.
| Since connecting to Sympatico basic DSL, I get this error message:
|
| The host 'smtphm.sympatico.ca' could not be found. Please verify
| that you have entered the server name correctly. Account:
| 'sympatico.ca', Server: 'smtphm.sympatico.ca', Protocol: SMTP, Port:
| 25, Secure(SSL): Yes, Socket Error: 11001, Error Number: 0x800CCC0D
|
| But if I then simply jump over to my open OE, there is the piece of
| mail, waiting in my Outbox, and if I click "Send Recieve" - out it
| goes instantly.
| Any clues?
| thanks all!
|
| --
| *****************************************************
| Lj Toronto Ontario Canada
| *****************************************************
|
|
|
| --
| ******************************************************************
| from Lj in Canada
| NOTE: REMOVE "antispam." FROM EMAIL ADDRESS
| ******************************************************************
|
|

 

[Lj]

Hey, thanks for your attention AlmostBob! good check, but the
outgoing mail server was indeed correct (everything worked fine when
I send directly out from OE- jsut not when Word asked OE to send).
It turned out to be Zonealarm blocking internet access for Word
(even though I had it set to "ask me" it just 'blocked'- but I've
reset it and it is sending from Word ok now).
take care
lj.