Can no longer drag & drop files for attachment into email message

P

Pete

I reinstalled Office 2003 onto my Windows Vista computer. I downloaded the
updates that came automatically. One thing I did not do was download updates
for Office XP. I couldn't understand why these updates were being presented
to me since I don't use Office XP except for Publisher XP.

So now, I can no longer drag and drop files into my email message for
attachment. I get the circle with line through it. I CAN attach files using
the "Insert File" command. Please help!
 
D

Diane Poremsky [MVP]

the office updates include updates for pub2002 and you have it installed.

did you try detect and repair? (look on the help menu)

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
P

Pete

I just tried detect and repair and it didn't help. I have also noticed that
I can no longer use the "Send To Mail Recipient" menu when I right click on a
file. The command is listed on the menu, and when I click on Mail Recipient,
it attempts to do something, but I never get an Outlook mail window with the
file inserted as an attachment.

Diane Poremsky said:
the office updates include updates for pub2002 and you have it installed.

did you try detect and repair? (look on the help menu)

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Pete said:
I reinstalled Office 2003 onto my Windows Vista computer. I downloaded
the
updates that came automatically. One thing I did not do was download
updates
for Office XP. I couldn't understand why these updates were being
presented
to me since I don't use Office XP except for Publisher XP.

So now, I can no longer drag and drop files into my email message for
attachment. I get the circle with line through it. I CAN attach files
using
the "Insert File" command. Please help!
 
J

Jen

We are having a similar problem in that "Send to Mail Recipient" is no longer
working. Has there been an automatic upgrade that had a bug in it?

Thanks!


Pete said:
I just tried detect and repair and it didn't help. I have also noticed that
I can no longer use the "Send To Mail Recipient" menu when I right click on a
file. The command is listed on the menu, and when I click on Mail Recipient,
it attempts to do something, but I never get an Outlook mail window with the
file inserted as an attachment.

Diane Poremsky said:
the office updates include updates for pub2002 and you have it installed.

did you try detect and repair? (look on the help menu)

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Pete said:
I reinstalled Office 2003 onto my Windows Vista computer. I downloaded
the
updates that came automatically. One thing I did not do was download
updates
for Office XP. I couldn't understand why these updates were being
presented
to me since I don't use Office XP except for Publisher XP.

So now, I can no longer drag and drop files into my email message for
attachment. I get the circle with line through it. I CAN attach files
using
the "Insert File" command. Please help!
 
P

Pete

I couldn't ever figure it out so luckily I had a restore point prior to the
trouble and I restored my system back to the way it was. It's all working
now. Good Luck!

Jen said:
We are having a similar problem in that "Send to Mail Recipient" is no longer
working. Has there been an automatic upgrade that had a bug in it?

Thanks!


Pete said:
I just tried detect and repair and it didn't help. I have also noticed that
I can no longer use the "Send To Mail Recipient" menu when I right click on a
file. The command is listed on the menu, and when I click on Mail Recipient,
it attempts to do something, but I never get an Outlook mail window with the
file inserted as an attachment.

Diane Poremsky said:
the office updates include updates for pub2002 and you have it installed.

did you try detect and repair? (look on the help menu)

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


I reinstalled Office 2003 onto my Windows Vista computer. I downloaded
the
updates that came automatically. One thing I did not do was download
updates
for Office XP. I couldn't understand why these updates were being
presented
to me since I don't use Office XP except for Publisher XP.

So now, I can no longer drag and drop files into my email message for
attachment. I get the circle with line through it. I CAN attach files
using
the "Insert File" command. Please help!
 

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