cached passwords

G

Guest

For the past few weeks, I've been getting the following error message when I
start up my machine: The error message box is titled "ccApp.exe-Entry Point
Not Found" and the message reads "The procedure entry point
WNetEnumCachedPasswords could not be located in the dynamic link library
MPR.dll." Anyone have any ideas?
 
C

Carey Frisch [MVP]

If you have a Symantec product installed, such as
Norton AntiVirus, uninstall the program, reboot,
then reinstall it.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| For the past few weeks, I've been getting the following error message when I
| start up my machine: The error message box is titled "ccApp.exe-Entry Point
| Not Found" and the message reads "The procedure entry point
| WNetEnumCachedPasswords could not be located in the dynamic link library
| MPR.dll." Anyone have any ideas?
 
M

Malke

RK said:
Can i get the resolution for the below case

The ccApp.exe is part of Norton Antivirus. Contact Symantec for support
for their products.

http://www.symantec.com/techsupp/index.html - Symantec tech support
Symantec Live Chat
http://live-symantec.custhelp.com/cgi-bin/live_symantec.cfg/php/enduser/live.php

If your NAV was an older version and/or the subscription was allowed to
lapse, your machine may have become infected with malware that breaks
NAV. If this is the case, scan with Sysclean or Dave Lipman's Multi-AV
first, then try uninstalling/reinstalling NAV.

Instructions and links for Sysclean are here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Instructions and d/l link for Multi-AV are here:
http://www.ik-cs.com/multi-av.htm

Malke
 

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