bug check problem

O

oldcrusty

get bugcheck errors and event viewer shows stop 0xd1. now to tie the error
to a driver kb 314084 [ or 315271] says to run dumpchk.exe
c:\windows\memory.dmp and look for the exception address which can be
matched to pstat.exe generated driver list. first 314084 does not list and
exception address. there is a kddebugger data dlock 8053a2e0 and the
closest items on list are 804d4000[ ntoskrnl.exe, ver 5.1.266.1151] and
806b9000 [hal.dll ver 5.1.2600.1106] neither of which are a driver. need
info on how get that exception address or the cause of the error and dump.
the first error was 6-11-04 followed by 2 more by 6-12. suspect logitech
keyboard driver ver 2.22 installed 6-11 as per logitech to fix a problem.
software will not remove totally as it appears to have modified the alps
touchpad/keyboard software. removal of all logitech software and devices
under keyboard and mice [device mgr] on reboot do not reinstall the original
alps devices when new hardware is found[easy internet
keyboard...alps..laptop keyboard] get a msg that cannot find a file which is
from itouch[logitech] . even reinstalling the software from a sp pack on
compaq website will not on reboot load the alps devices. last resort was
restore point and then got the laptop back but generic devices. 4th error
was 6-14 after a day or so of running with what loaded. at present i have
unchecked the itouch in msconfig startup list . all devices present and up
over 7 hours straight.

need some suggestions
 
W

Will Denny

Hi

Try the following link to MVP Jim Eshelman's web page:

"0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL"
http://aumha.org/win5/kbestop.php#0xd1

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| get bugcheck errors and event viewer shows stop 0xd1. now to tie the
error
| to a driver kb 314084 [ or 315271] says to run dumpchk.exe
| c:\windows\memory.dmp and look for the exception address which can be
| matched to pstat.exe generated driver list. first 314084 does not list
and
| exception address. there is a kddebugger data dlock 8053a2e0 and the
| closest items on list are 804d4000[ ntoskrnl.exe, ver 5.1.266.1151] and
| 806b9000 [hal.dll ver 5.1.2600.1106] neither of which are a driver. need
| info on how get that exception address or the cause of the error and dump.
| the first error was 6-11-04 followed by 2 more by 6-12. suspect logitech
| keyboard driver ver 2.22 installed 6-11 as per logitech to fix a problem.
| software will not remove totally as it appears to have modified the alps
| touchpad/keyboard software. removal of all logitech software and devices
| under keyboard and mice [device mgr] on reboot do not reinstall the
original
| alps devices when new hardware is found[easy internet
| keyboard...alps..laptop keyboard] get a msg that cannot find a file which
is
| from itouch[logitech] . even reinstalling the software from a sp pack on
| compaq website will not on reboot load the alps devices. last resort was
| restore point and then got the laptop back but generic devices. 4th error
| was 6-14 after a day or so of running with what loaded. at present i have
| unchecked the itouch in msconfig startup list . all devices present and
up
| over 7 hours straight.
|
| need some suggestions
|
|
| ---
| Outgoing mail is certified Virus Free.
| Checked by AVG anti-virus system (http://www.grisoft.com).
| Version: 6.0.705 / Virus Database: 461 - Release Date: 6/12/2004
|
|
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top