BSOD bad_pooler_call 0x000000c2 on XP setup

[Marty]

Hi all,

Can someone advise on the possible cause of the above when trying to
reinstall XP SP2 from a CD over an existing install?
It happens in the graphical setup screen where it shows the steps of
installation on the left side, during installing devices/hardware.
I've read through searches it could be ram or other hardware causing it.
It started basically because the PC would freeze up when loading IE7 and had
to be end-tasked. Then on hard reboot after it became
unresponsive windows just loaded to a white screen. Tried running SFC which
accessed the XP CD quite a bit replacing files.
Tried recovery console and chkdsk/r and that ran through but no improvement.

Any ideas on causes or possible fixes? I've read many horror stories about
this particular BSOD issue...

Many thanks in advance

 

[Gerry]

Marty

Ca you please post a complete copy of the Stop Error report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during Start-Up and select option - Disable automatic restart on
system failure. Do not re-enable automatic restart on system failure.
Check for variants of the Stop Error message.

BAD_POOL_CALLER;
STOP BAD_POOL_CALLER ( 0x???????, 0x???????, 0x???????, 0x???????, ).
What appears on the line below what is above?

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms796120.aspx

BAD_POOL_CALLER2: BAD_POOL_CALLER
(A kernel-mode process or driver incorrectly attempted to perform memory
operations. Typically, a faulty driver or buggy software causes this.
Source: http://aumha.org/a/stop.htm

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Anna]

Hi all,

Can someone advise on the possible cause of the above when trying to
reinstall XP SP2 from a CD over an existing install?
It happens in the graphical setup screen where it shows the steps of
installation on the left side, during installing devices/hardware.
I've read through searches it could be ram or other hardware causing it.
It started basically because the PC would freeze up when loading IE7 and
had to be end-tasked. Then on hard reboot after it became
unresponsive windows just loaded to a white screen. Tried running SFC
which accessed the XP CD quite a bit replacing files.
Tried recovery console and chkdsk/r and that ran through but no
improvement.

Any ideas on causes or possible fixes? I've read many horror stories about
this particular BSOD issue...

Many thanks in advance

Marty:
It's nearly impossible in our experience to determine (diagnose)
specifically what is causing these "BAD_POOL..." type of error messages. It
could be software-related; it could be hardware-related.

We generally take the position - at least at the outset - that if there's no
substantive evidence of a defective component, e.g., a failing HDD, that the
problem stems from a not-too-corrupted OS that (hopefully!) a Repair install
of the OS will correct.

I realize you've tried the sfc /scannow & chkdsk /r commands to no avail. So
those are not good signs.

Since you've indicated the problem started with some IE7 malfunction, did
you ever try uninstalling IE7? See http://support.microsoft.com/kb/927177
and reverting to IE6?

Or were there other problems with the system aside from the IE7 one?

In any event, perhaps you should try a Repair install of the OS in lieu of
the reinstall process from the XP installation CD accessed after the system
has booted. I assume you know how to undertake a Repair install by booting
directly to the XP installation CD. The process is not much different than
fresh-installing the OS but if it succeeds (which, of course, is not always
the case), all your programs & data will (in nearly all cases) be retained.

If you're unfamiliar with the process here are a few sites that have
detailed info on the process...
http://www.michaelstevenstech.com/XPrepairinstall.htm#RI
http://www.webtree.ca/windowsxp/repair_xp.htm
http://www.geekstogo.com/forum/index.php?showtopic=138
http://www.windowsreinstall.com/winxppro/installxpcdrepair/indexfullpage.htm
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

As always, in cases like this it's *always* a good idea to copy any data
that is important to from your HDD to another destination, e.g., another
HDD, CD/DVD, flash drive, etc. *before* undertaking a Repair install of the
OS.

And in the meantime it probably would be wise to check out your HDD with a
diagnostic utility that you can (usually) download from the disk's
manufacturer.
Anna

 

[Mick Murphy]

Gerry, you normally give good advice; not this time.
No-one wants to read posts correctly here, for some unknown reason!
--
Mad Mike
--
My Address: PO Box 2131
City: Milton
State: QLD
PostalCode: 4064
Country: AU

Sunny land
http://waterdamagefiredamage.com/services/rental/offer/

 

[Gerry]

Mick

What advice? I have only sought information in order to see whether I
can offer suggestions.

Good communication is an art. What may be clear to one person is not
clear to another!

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Marty]

Many thanks all. The issue is on my Dad's PC and he's far away so I'll have
to call him
and get the details you need.

I'll post back when I have some further information.

 

[Mick Murphy]

Gerry, that post from "it" is a copy of what I posted to you in another post.
This "thing" is just a trouble-maker; just ignore it.
It hates that!
It was using AIOE, but that is finished, so it is using a Hotmail account,
to sign into the MS servers here.
It is just a piece of s*it.

Here are ythe posting details of "it" and myself.
I think you will see the difference; and "it" joined here on the 5th, Jan,
2009!!!!!!!
Gerry, this spoofer has copied my reply to you in another post.
I had to put up with this clown here for months.
Now, it has gone and got itself a hotmail address to sign into the Web
interface on the MS servers.

Here is the posting details, and when Web Interface was set up.
This asswipe has just returned here.
It was using AIOE before.

The FAKE:
Mick Murphy
Recent Posts by this user
Member since: 1/5/2009

History Posts: 7 Users helped: 0
Questions answered: 0


The REAL one:
Mick Murphy
Recent Posts by this user
Member since: 3/14/2007

History Posts: 6816 Users helped: 235
Questions answered: 245

 

[Mick Murphy]

Gerry, that post from "it" is a copy of what I posted to you in another post.
This "thing" is just a trouble-maker; just ignore it.
It hates that!
It was using AIOE, but that is finished, so it is using a Hotmail account,
to sign into the MS servers here.

Here are the posting details of "it" and myself.
I think you will see the difference; and "it" joined here on the 5th, Jan,
2009!!!!!!!
Gerry, this spoofer has copied my reply to you in another post.

..

..The FAKE:
Mick Murphy
Recent Posts by this user
Member since: 1/5/2009

History Posts: 7 Users helped: 0
Questions answered: 0


The REAL one:
Mick Murphy
Recent Posts by this user
Member since: 3/14/2007

History Posts: 6816 Users helped: 235
Questions answered: 245

 

[Mick Murphy]

Stop spoofing me NASS and your friend Leonard! SAee Gerry they are using my
name to spoof the Usenet and defame me, please help me Gerry!
I will sue them and get them locked up in a Big cell.
Ignore Him I'm the real Mick murphy and i chnaged my signature and added my
adddress for all lovely users to know me better I'm good person.
--
Mad Mick
--
MyAddress: PO Box 2131
City: Milton
StateProv: QLD
PostalCode: 4064
Country: AU
http://waterdamagefiredamage.com/services/rental/offer/

 

[Mick Murphy]

Milton is NOT a city.
And there are NO provinces in Australia.
You are a laughed at LOSER!

If you are going to lie, get your facts right, clown.