browser service hangs after windows logon

[nollideg]

when i first boot up and logon to windows the browser service hangs for 15
minutes and since the server service is dependent on this i cannot access the
internet during this time. any help would be appreciated.

 

[John Wunderlich]

when i first boot up and logon to windows the browser service
hangs for 15 minutes and since the server service is dependent on
this i cannot access the internet during this time. any help would
be appreciated.

Try disconnecting your internet cable when you boot up. Without any
internet connection, there should be nothing for the browser service to
hang up on. After logging in, then connect your internet cable.

HTH,
John

 

[John John]

Is this on a home network? What are the errors in the Event Log?

John

 

[nollideg]

this an XP computer on a 3 computer wireless home network and only one
computer is affected which connects via a wireless PCI adapter. the event
logs say that " the server service hung on starting" and " the computer
browser service depends on the server service which failed to start because
of the following error: after starting the service hung in a start-pending
state.

after 15 minutes the services start running and everything is back to
normal. quite strange and annoying.

 

[Himanshu Dogra]

Hello

Before starting the troubleshooting steps, i have 1 question . Are you using
some kind of server enviroment at home. If this is home network try the
following steps:

1. click on start-->run-->type in " services.msc " press enter
2. Try to search for the Server service . Right click on that and open the
properties. try to make it disbaled and it should say stopped. Then apply the
settings and restart the computer. If still the issue persists....reply back.

Server service is not required on home network as this service is used by
computers in offices to connect the office server.

Regards
Himanshu Dogra
MCSE

 

[John John]

Try this:

Services do not start and Event ID 7022 is logged in the System log in
Windows NT 4.0, Windows 2000, or Windows Server 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;319127

The Server service in not dependent on the Browser service, it's the
other way around, the Browser service is dependent on the Server
service. You can set the Browser service to manual, it doesn't need to
run if the computer in question isn't the Master or Backup Browser,
stopping it will not stop the computer from accessing other machines, or
other machines from accessing this one.

The Server service needs to be running if you want to share files and
other resources on the computer, if the computer only accesses resources
on other machines but shares none of its resources then the Server
service can be set to manual or disabled, if the machine shares its
resources with others the Server service needs to be running. The
Server service does not need to run to access the internet.

John

 

[John John]

Hmmm... I'm, er... almost speechless! I only have two questions:

1- Where did you get the information?

2- What does MSCE mean?

John

 

[nollideg]

I have followed your suggestion and it worked. thank you so very much.

nollideg

 

[nollideg]

you're right, i had the dependencies reversed. i did what himanshu dogra
suggested and it worked. thanks to all of you for your help.

nollideg

 

[nollideg]

out of curiosity though, what do you think could be causing the server
service to hang? it does not happen on the other connected computers.
antispyware and antivirus tests do not show infection.

nollideg

 

[John John]

I'm not sure. Did you try KB319127? Are there any other errors in the
Event Log? You could post what you think are relevant error messages,
post the comlete message so that it icluded the Event ID and the source,
maybe we can find out from the error messages. When you click on an
error message you can then click on the little clipbord icon and it will
copy the complete error message, you can then just past it to your post.
You say that you disabled the Server service, so I take it that you do
not share files or printer on that particular machine?

John

 

[nollideg]

i looked at KB319127 but do not use the printers mentioned there, so didn't
try the registry fix. i changed the server service setting to manual and run
it when i need to share printers or files.
here are the 2 errors logged:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 2/8/2008
Time: 12:35:09 PM
User: N/A
Computer: HOMEBUILT-PC-7
Description:
The Server service hung on starting.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

and:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 2/8/2008
Time: 12:35:09 PM
User: N/A
Computer: HOMEBUILT-PC-7
Description:
The Computer Browser service depends on the Server service which failed to
start because of the following error:
After starting, the service hung in a start-pending state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


nollideg

 

[John John]

Unfortunately these two errors do not reveal anything that we didn't
already know. The Event ID 7022 simply tells us that the Server service
hangs at startup and the second error is incidental to the first one, it
merely confirms the Server hang by stating that a service dependent on
it couldn't start.

With regards with KB319127 keep in mind that Lexmark manufactures
branded printers for others, like Dell for example, so the error could
conceivably be caused by an otherwise branded Lexmark printer, look and
see if you have any Lex* services. A quick and easy way to see if this
might be the cause might be to temporarily set the Spooler service to
manual, or to temporarily disable it and see if the Server service hang
goes away when you reboot.

Other than that look in the Event Log for other errors that might be
happening when the computer boots, if there are any other errors post
them here also. An error that appears unrelated may be indirectly
responsible or may offer clues so it may help if we have more information.

John