Broken Norton 2006 uninstall - what to do ?

[Al Dykes]

I want to remove Norton 2006 on an XP/home system. A search of the
Symantec website for "norton 2006 uninstall" finds a page that says it
uninstalls like any other app, via control panel.

I'm on a retail Compaq system that has the factory installation of
XP/home. ControlPanel/users says that the user id, Compaq_Owner, has
administrator privilages,

When I try to uninstall Norton it does with messages about
insufficient privilages for lots of registry entries. I *did* stop
all the Norton and symantec processes that I could find, first.

Now I've got a system with broken Norton software.

Suggestions?

 

[Pete]

x-no-archive: yes

I want to remove Norton 2006 on an XP/home system. A search of the
Symantec website for "norton 2006 uninstall" finds a page that says it
uninstalls like any other app, via control panel.

I'm on a retail Compaq system that has the factory installation of
XP/home. ControlPanel/users says that the user id, Compaq_Owner, has
administrator privilages,

When I try to uninstall Norton it does with messages about
insufficient privilages for lots of registry entries. I *did* stop
all the Norton and symantec processes that I could find, first.

Now I've got a system with broken Norton software.

Suggestions?

Sorry to say, but as most of us know, your primary infestation is a Norton
product itself.
-Pete

 

[Al Dykes]

x-no-archive: yes



Sorry to say, but as most of us know, your primary infestation is a Norton
product itself.
-Pete

It came wth the computer being used in this operation. It was
pre-installed and the 90 day trial ran out so rather than pay Nortomn
some bucks I decided to replace it with AVG. (We are a non-profit and
I believe we are within the TOS).

For posterity, and anyone that finds this with Google, I've fixed the
problem, here's how;

Norton (or XP) wouldn't let me do ControlPanel/uninstall in safe mode
and Norton wouldn't uninstall with the default user account even
though XP said it had "adminstrator" privilages.

I booted in safe mode. Made a new administrator account
then did a normal boot into the new account.

That one was able to cleanly uninstall Norton.

Done.

 

[* * Chas]

Pete <[email protected]> wrote:

It came wth the computer being used in this operation. It was
pre-installed and the 90 day trial ran out so rather than pay Nortomn
some bucks I decided to replace it with AVG. (We are a non-profit and
I believe we are within the TOS).

For posterity, and anyone that finds this with Google, I've fixed the
problem, here's how;

Norton (or XP) wouldn't let me do ControlPanel/uninstall in safe mode
and Norton wouldn't uninstall with the default user account even
though XP said it had "adminstrator" privilages.

I booted in safe mode. Made a new administrator account
then did a normal boot into the new account.

That one was able to cleanly uninstall Norton.

Done.

I'm not sure about NAV 2006 but previous versions had a removal program
that you could DL from Symantec's web site. It may be RNAV2006.EXE.

It will remove "most" of what's left over that the uninstall program
missed.

Chas.