Broadcom driver installation error

G

Guest

I recently installed Windows Vista Beta 2 x64 on a new laptop I purchased
(1.8GHz Turion 64, 1 GB ram, 128mb IGP - I believe), and for the most part
everything is running smoothly (I'm starting to look forward to the final
release). I am having some problems installing some drivers but I expected
that as this is not only a beta version but also a 64-bit version. I can live
without the touchpad drivers and the printer drivers, but I would like to get
the Broadcom 802.11g Wireless Network Card working so I can move around a bit
(after all it is a laptop, right?).

While running the installation software for the Broadcom Network driver that
came with my computer I kept recieving an error message: "Setup 1598". I
cannot find an explanation of this error code anywhere but I figure it has
something to do with the new OS.

My question involves the problem I am having when I open up the device
manager and click "Update Driver Software" for my wireless network card. I
choose to search for and install the software and after a minute or so, I am
informed that "Windows encountered a problem installing the driver software
for your device." The message says: "Windows found driver software for your
device but enountered an error while attempting to install it. Broadcom
802.11g Network Adapter. The System cannot find the file specified."

After recieving this message, I went back and tried to update the driver
again, this time instead of automatically searching for and updating the
driver I chose to "Browse my computer for driver software." I then clicked
"Let me pick from a list of device drivers...", selected "Network Adapter"
from the list, and cicked "Have Disk." I browsed to the folder where I had
downloaded the latest version of the driver from my laptop's manufacturer and
clicked OK. After windows tried to install this driver, I recieved the same
error message.

I can understand if the driver cannot be installed, but I would just like to
know more about why I am getting this error message. Anything relating to
this subject would be greatly appriciated.

Thanks,
Mark
 
C

Charlie Drake

MrMarkers said:
I can understand if the driver cannot be installed, but I would just like to
know more about why I am getting this error message. Anything relating to
this subject would be greatly appriciated.

I had a similar problem with a Belkin F5D7001 adaptor using the Broadcom
driver. I resolved it by disabling the adaptor in the device manager,
restarting and then running the 'Add Hardware' wizard, doing an auto
search and using the Broadcom driver again. Adaptor installed no probs
then.



Charlie
 
M

Mark Henney

Yea, still no luck with the driver. I am not sure what is causing the error
message to occur. I mean, the driver file is present (well it is apparently
found automatically, and then there was the time I downloaded it myself and
tried to manually update the network adapter driver). I am thinking that
Windows Vista x64 is trying to install the driver and is copying some of the
driver files and either cannot continue to copy them to where they need to
go or they are being copied to the wrong place. Then the driver installation
wizard is looking for the files it just tried to copy and cannot find them.
I don't know what to do about this! Anymore help would be greatly
appreciated.
 
G

Guest

Hello!

Open the files c:\windows\inf\setupapi.app.log and setupapi.dev.log and
investigate what files are missing. I solved my problem with some audio
drivers this way (search for "nforce3 audio" on these newsgroups).
 
M

Mark Henney

Adrian, thanks so much for the help! I did as you suggested and found that a
file needed by the driver was not in the folder setup was looking in. After
several attempts, I managed to copy the file from the driver installation cd
I recieved with my laptop into the folder. I am using an administrator
account but apparently the only accounts that had access to this folder was
the SYSTEM account. I had to go and change some file and folder permissions
to allow me to even copy the missing file to its proper location. Perhaps
the lack of file permissions had prevented the file from being copied in the
first place?

After trying the driver installation again, I was happy to see that my "File
could not be found" error was no longer present. Now I am facing another
error message: "Driver is not intended for this plaform" of course, this was
the error message I had expected all along. I am a little dissappointed that
I cannot install the driver now but at least I now know the true reason.

If anyone does know a way to install the drivers for the broadcom network
adapter on Vista x64 then I would greatly appriciate a response!

Thanks for everything, Mark Henney
 
M

Mark Henney

YES! After way too much time, I have gotten it working. I solved the missing
file problem thanks to the help of everyone here. I also found a 64-bit
driver on the Acer website (why I could not find it last time I checked, I
just don't know!). I also had to install the 64-bit version of Acer Launch
Manager which is responsible for switching the wireless network card on and
off (advice from another thread -- sorry I forget which one). Once again
thanks for everyone's help with this matter. I am incredibly happy to have
this working. If anyone else is having a similar problem, let me know and
I'd be glad to share my limited expertise in this subject!!!

-Mark Henney
 
G

Guest

Mark,
I just installed vista beta 2 on my new laptop and spent three hours last
night trying to get away from the limited connection. My laptop is a gateway
running the AMD turion64 CPU with 1 gig ram, vidoe is ATI radeon express
200M. Any help or directions you could supply would be greatly appreciated.
It has the broadcom 802.11G built in wireless card. if need be you can email
me at the above without the extraneous info in email addy.
 
G

Guest

Mark - I'm having same issue. Can you please send me the link to the 64-bit
version of Acer Launch Manager and I'm sure that will solve my problem too.
Thanks!
 

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