BLUE SCREEN when XPE start with USB device

[Guest]

Hi,

This is so strange and annoying symptom.

I use 3 kinds of M/B - ASUS P4PE, ASUS P4PE X/TE, ASUS P4P800 SE
They have several USB ports on back panel, and also have extened USB port
pin which can be connected to front side USB port of PC case.

In other words,
ASUS P4PE has 2 back side usb(1,2), 2 front side usb(3,4)
ASUS P4PE X/TE has 2 back side usb(1,2), 2 front side usb(3,4)
ASUS P3P800 SE has 4 back side usb(1,2,3,4), 4 front side usb(5,6,7,8)

First of all, P4PE is O.K, no problem.
however,
When I start or restart Windows XPE as WIBU Key which is a legacy USB device
is attached on front side usb port of P4PE X/TE or P4P800 M/B, system is
stepped, and the demonic bllue screen appears.

Without attatched WIBU key, windows start up normally.
If I attach WIBU Key on front side USB port, it works normally.
Most of all,
On the Windows XP Professional, There are never problem even though M/B is
P4PE X/TE or P4P800 SE.
so, it's not a problem of M/B.

Somebody help me.
It's very urgent.

 

[KM]

David,

Giving us info about the BSOD would help.

Make sure you've got this QFE installed when you build your image:
http://www.microsoft.com/downloads/...b9-ebe1-4c5b-9dd4-5c0eb387311e&displaylang=en

KM

 

[Guest]

Hi, KM,

822603 update has been already applied.
and what does BSOD mean?

David Gu

David,

Giving us info about the BSOD would help.

Make sure you've got this QFE installed when you build your image:
http://www.microsoft.com/downloads/...b9-ebe1-4c5b-9dd4-5c0eb387311e&displaylang=en

KM

 

[Slobodan Brcin \(eMVP\)]

David,

We need BSOD numbers for start.
Also you will probably have to use remote debugging from windbg to give us more info :-(

When do you see BSOD?
Also what happen if you connect for the first time USB disk before that fatal boot? I wonder if error occur during the installation
or initialization of disk.

Please check how USB is wired. (Do you have only one EHCI controller?) Also disconnect if you can all USB 2.0 devices and see what
happen.

Regards,
Slobodan

Hi, KM,

822603 update has been already applied.
and what does BSOD mean?

David Gu

 

[Guest]

Oh, there was a few wrong discription of my question.

The problem is raised only when WIBU Key is attached on the front side USB
port, and Windows starts up.
(3,4 of P4PE, 78 of P4P800)

If WIBU Key is on the back side USB port, there is no problem.
If WIBU Key is inserted to the front side USB port after Windows is started,
there is no problem.
Any other USB devices which are USB 2 devices don't raise any problem.

BSOD message is following. (I think you may know this message well)
.......
PAGE_FAULT_IN_NONPAGED_AREA
.......
STOP 0x00000050 (0x81c000010, 0x00000001, 0xF9D838D0, 0x00000000)


David Gu

 

[KM]

David,

Just came accross this link that might be helpful to you too: http://support.microsoft.com/kb/q171003/
(look at the 0x50 links at the bottom of the page)

KM