BLUE SCREEN (of DEATH)

[Guest]

Hi, I have a Dell 8300 system with WindowsXp Professional which started
acting sluggish so I started my system in Safe Mode, reinstalled WindowsXp
Pro and now have a BLUE SCREEN of Death and can access my system.
The installation process appeared to proceed OK except when it got to
Installing (after Checking Information / Dynamic Update / Preparing
Installation and before Finalizing Installation). During the Installing
sequence, I was advised that File a3d.dll Creative SB could not be located
and my mouse locked. I pressed ESC and the error message box disappeared and
the mouse was released and the installation continued. But I noticed that the
screen turned blank for a second or two then the Windows Install screen
reappeared and the installation continued, this happened about a ½ dozen
times, which I thought was very unusual since I have not experienced this
before previously when installing (numerous versions of) Windows. Anyway,
the installation continued, the system restarted and I was advised:

Windows is Staring Up
Welcome
(and then came the BLUE SCREEN) A Problem has been detected and Windows Must
shut down

I tried to start my system in SAFE MODE but was advised

Windows must be activated before you can continue. Restart in Windows mode.

Since I HAD a good (activated) version of WindowsXp Pro before I tried to
repair / reinstall WindowsXp Pro, I thought that I might be in trouble and
whenstart my system in Normal Mode, I get the Blue Screen of Death so I KNOW
that I am in trouble and in desperate need of H-E-L-P!!!!!!!!!!!!!!!!!
Thanks, Bob

 

[Guest]

Do you have an older SoundBlaster audio card installed? If so, I would
recommend removing it and then running the install again. If it is an older
card, check Creative.com for an XP driver and try installing it after your XP
install.

Hope this helps.