Blue error message when I start McAfee

[Guest]

I have XP home. I get a blue screen error message when I try to open Mcafee
virus scan and is says that I need to make sure all hardware and software are
installed correctly. I asked a mcafee tech and he said to uninstall and
reinstall all components. Did that. Did not work. What should I do?

Thanks!

 

[Will Denny]

Hi

What is the exact error message on the blue screen?

 

[Guest]

I will get that for you when I get home. I do not have it with me. Thanks
for replying.

 

[Guest]

This is my second try to post this. Hope it goes thru. Here is the message
from the blue screen when I try to open McAfee.

A problem has been detected and windows has been shut down to prevent damage
to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Check to make sure any new hardware or software is properly installed. If
this is a new installation, ask your hardware manufacturer for any windows
updates you might need.

If problem continues, disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing.

Tech info:
STOP: 0X000000D1 90X00000014, 0X00000007, 0XF749B0F8)
IdechnDr.sys - Address F749B0F8 base at F7498000, datestamp 3bd89C65

Beginning dump of physical memory
Physical memory dump complete
Contact system administration.

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web page - right hand column
(D1)

http://aumha.org/win5/kbestop.htm