blocked attachments on outlook express

D

deborah

I have received important attachments on my outlook
express e-mail which I know to be safe & need to access
but it says " ! O.E removed access to the following
unsafe attachments in your mail" & will not let me click
it open, any advice how to resolve this would be much
appreciated. Thanks
 
B

Bruce Chambers

Greetings --

Outlook Express' new (post SP1) default security settings are
simply trying to protect you. OE has no way of telling whether an
attachment actually contains a virus or not, so it temporarily blocks
any of those file types that could potentially contain a virus. In
Outlook Express, Tools > Options > Security, uncheck the "Do not allow
attachments to be saved or opened that could potentially be a virus"
option, assuming you trust the sender, of course. And by trusting the
sender, I mean: Is he or she sufficiently computer-savvy to have taken
precautions and not to have become infected with a mass-emailing worm
or virus? Most viruses spread because their creators count on our
blindly opening emails from friends and acquaintances.

The wiser course of action, however, might be to modify your list
of unsafe files, as outlined in the KB articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
G

Guest

I have received important attachments on my outlook
express e-mail which I know to be safe & need to access
but it says " ! O.E removed access to the following
unsafe attachments in your mail" & will not let me click
it open, any advice how to resolve this would be much
appreciated. Thanks
 
R

Rick \Nutcase\ Rogers

Hi Vee,

Tools/options/security tab, uncheck the option " do not allow attachments to
be saved....."

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
R

RonK

Click on Tool, Options, Security then uncheck "Do not allow
attachments.................."
 

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