attachment on outlook express

[deborah]

I have important attachments to my O.E incoming e-mails
which I need to access & know to be safe but note on e-
mail reads " ! O.E removed access to the following unsafe
attachments in your mail " I am unable to click it open,
any advice on how to retrieve this attachment & stop it
happening in the future. Thanks

 

[Gary Tsang]

Hi,

Goto Tools -> Options -> Then click on the Security tab
Now Uncheck "Do not allow attachments to be saved or opened that could
potentially be a virus"
Attachments that you could not save or open will now be available. This is a
new feature of Outlook Express 6 SP1.

Be careful. Some attachments really are dangerous and they may come from
someone you know, if that friend has a virus that sends dangerous email
attachments. You should save the attachment and then manually scan it with
an anti-virus tool before opening it.

For more information see the Microsoft Article below:
Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

 

[Rick \Nutcase\ Rogers]

Hi Deborah,

Click tools/options/security tab, uncheck the option "do not allow
attachments....."

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Bruce Chambers]

Greetings --

Outlook Express' new (post SP1) default security settings are
simply trying to protect you. OE has no way of telling whether an
attachment actually contains a virus or not, so it temporarily blocks
any of those file types that could potentially contain a virus. In
Outlook Express, Tools > Options > Security, uncheck the "Do not allow
attachments to be saved or opened that could potentially be a virus"
option, assuming you trust the sender, of course. And by trusting the
sender, I mean: Is he or she sufficiently computer-savvy to have taken
precautions and not to have become infected with a mass-emailing worm
or virus? Most viruses spread because their creators count on our
blindly opening emails from friends and acquaintances.

The wiser course of action, however, might be to modify your list
of unsafe files, as outlined in the KB articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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