Blank Screen

C

cravingmad

I have switched on my desktop pc (XP) and althugh there is power to the
monitor (the light is on), the screen is blank. I have tried re booting,
unplugging the mains on everything for 1 minute and still nothing. The last
game that was played was a flight simulator game, but it shut down properly.
Can anyone help?
Thanks,
Helen.
 
S

Shenan Stanley

cravingmad said:
I have switched on my desktop pc (XP) and althugh there is power to
the monitor (the light is on), the screen is blank. I have tried
re booting, unplugging the mains on everything for 1 minute and
still nothing. The last game that was played was a flight
simulator game, but it shut down properly. Can anyone help?

If you turn off the desktop PC and monitor...
Turn on the monitor.
Then turn on the PC...

Do you ever see anything come up (can you get into the System BIOS?)
 
H

Himanshu Dogra

Hi

Please answer some of my questions :
1). When you are restarting the computer, can you see windows XP screen
loading and after that it becomes blank or it becomes blank before XP loading
screen comes?
2). Or, it become blank after you enter your desktop screen soon after
entering your password...?

Answer to above questions can simplify my understanding of the issue.
Cheers...!!
 
C

cravingmad

The screen is blank all the time, not even the logo appears and answer to the
other reply was - no i don't think i can ebter BIOS mode, tried hitting F8 on
start up but still can't see anything.
Thank you.
 
H

Himanshu Dogra

Hi....

If the computer screen is not showing anything after you again restart, not
even the BIOS screen and advanced boot menu options after pressing F8 again
and again. Unfortunately it can be some issue with display adapter or some
other hardware issue. You can try to change the monitor and if there is same
issue.....it can be hardware problem.

The reason is if you can see the windows logo then we can do some
troubleshooting steps or if u can see the advanced boot menu options after
pressing F8 we can do somehting.....but over here as i understood there is
nothing appearing on the screen, so unfortunately it can be hardware issue.


Regards

Himanshu Dogra
B.Engg, GCB, DBA, MISM (Australia)
MCSE 2003
 
S

Shenan Stanley

cravingmad said:
I have switched on my desktop pc (XP) and althugh there is power to
the monitor (the light is on), the screen is blank. I have tried
re booting, unplugging the mains on everything for 1 minute and
still nothing. The last game that was played was a flight
simulator game, but it shut down properly. Can anyone help?
The screen is blank all the time, not even the logo appears and
answer to the other reply was - no i don't think i can ebter BIOS
mode, tried hitting F8 on start up but still can't see anything.

Check the connections fromt he computer to your monitor.
Make sure you monitor is set to get its input from whichever cable you are
using (VGA or DVD or HDMI or DisplayPort, etc...)
Try a different monitor on the machine.
Try a different machine on the monitor.
 
C

cravingmad

hi and thank you for your help. Does this mean even if another monitor is
the same i need to replace something inside the tower? If so what and how do
I find what part i will need?

Thanks again,

Helen.
 
C

cravingmad

Hi, I only have a laptop (vista) and no other monitor to try, so this option
may take some time. I will have to borrow - thank you anyway.
Helen.
 
S

Shenan Stanley

cravingmad said:
I have switched on my desktop pc (XP) and althugh there is power to
the monitor (the light is on), the screen is blank. I have tried
re booting, unplugging the mains on everything for 1 minute and
still nothing. The last game that was played was a flight
simulator game, but it shut down properly. Can anyone help?
The screen is blank all the time, not even the logo appears and
answer to the other reply was - no i don't think i can ebter BIOS
mode, tried hitting F8 on start up but still can't see anything.

Shenan said:
Check the connections fromt he computer to your monitor.
Make sure you monitor is set to get its input from whichever cable
you are using (VGA or DVD or HDMI or DisplayPort, etc...)
Try a different monitor on the machine.
Try a different machine on the monitor.
I only have a laptop (vista) and no other monitor to try, so
this option may take some time. I will have to borrow - thank you
anyway.

Does the monitor work on your laptop?
 
S

Shenan Stanley

cravingmad said:
I have switched on my desktop pc (XP) and althugh there is power to
the monitor (the light is on), the screen is blank. I have tried
re booting, unplugging the mains on everything for 1 minute and
still nothing. The last game that was played was a flight
simulator game, but it shut down properly. Can anyone help?
The screen is blank all the time, not even the logo appears and
answer to the other reply was - no i don't think i can ebter BIOS
mode, tried hitting F8 on start up but still can't see anything.

Shenan said:
Check the connections fromt he computer to your monitor.
Make sure you monitor is set to get its input from whichever cable
you are using (VGA or DVD or HDMI or DisplayPort, etc...)
Try a different monitor on the machine.
Try a different machine on the monitor.
I only have a laptop (vista) and no other monitor to try, so
this option may take some time. I will have to borrow - thank you
anyway.

Shenan said:
Does the monitor work on your laptop?
Will try and let you know - what do you think if it doesn't?

Well - that depends on the other settings and if you correctly connected it
to your laptop (and told the laptop to use the external monitor properly.)
;-)

Essentially - if the monitor works on another machine and you connect it
back to your desktop PC using the same cable and it does not work on your
desktop - then the problem is likely with your desktop (especially given you
see nothing at all when you power off the machine and power it back on.)

Could be a loose video card, fried video card, fried motherboard, fried
power supply or a few other things in that case.

If the monitor does *not* work on your laptop (and you told it to extend to
that video port and/or pressed the correct key-combination on your laptop to
mirror the display for presentations) - then most likely it is the monitor
and/or the cable.

Essentially - you are using a logical progression to determine what part is
bad. The monitor is the easiest thing to test. ;-)
 
B

Barry Schwarz

The screen is blank all the time, not even the logo appears and answer to the
other reply was - no i don't think i can ebter BIOS mode, tried hitting F8 on
start up but still can't see anything.

Is your video cable connected?
 

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