Pete_G said:
I've got an unwanted program file that is running fake security alerts in an
attempt to get me to click through and buy a security protection product. It
won't let me delete it giving me the message " Cannot delete icmtr.exe.
Access is denied. Make sure the disk is not full or write-protected and the
file is not currently in use".
It's probably a basic question but how can I get rid of it?!
Do the preparatory steps here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Then do the specific removal steps here:
http://www.elephantboycomputers.com/page2.html#Winfixer - Winfixer
You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first link above (not here, please).
Recent variations of Vundo are extremely hard to remove and you will
need guided help from one of the forums.
Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may
be so infested that Windows will need to be clean-installed. Have all
your data backed up before you take the machine into a shop.
Malke
