avg

[CUZZTOWN]

i have avg and it found a trojan horse(virus name : trojan horse
downloader.Small.60.Q) file name install 2650{1}.exe and a potentially
unwanted program (adware generic2.KBT) file name groove.x32 and it cant heal
them can someone help me how to remove this viruses from my laptop.. its
there a virus software that can remove them i went online to the MCFEE and i
scaned my c drive but in there it said it was ok what can i do???

 

[XS11E]

i have avg and it found a trojan horse(virus name : trojan horse
downloader.Small.60.Q) file name install 2650{1}.exe and a
potentially unwanted program (adware generic2.KBT) file name
groove.x32 and it cant heal them can someone help me how to remove
this viruses from my laptop.. its there a virus software that can
remove them i went online to the MCFEE and i scaned my c drive but
in there it said it was ok what can i do???

AVG should offer to move these to the virus vault, that's all you need
do.

Use AVG's help menu to read about the virus vault.

 

[SethR]

If you cannot heal (run into that all the time) have AVG quarantine it. If
your system is still okay in four or five days, go to the Vault and delete it.

Seth

 

[Mick Murphy]

Hi CUZZ; at last you are getting the hang of it.

AVG is not the best anti-virus(free or otherwise)
It has a bad fault in that it can only clean files that are infected.
A Trojan is different to a Virus; it is a complete imitation program.

1. http://www.avast.com/eng/download-avast-home.html

Download and save the above Avast anti-virus to your desktop; do NOT let it
run from the website.
Uninstall the AVG through control Panel> uninstall programs.
Double click on the Avast file on your desktop, install it, update it; just
follow the instructions.

2. http://www.spybot.info/en/index.html

Download and save to the desktop; double click to install, and update.
This program finds and removes your spyware and adware crap.

3. Scan your computer with each program, but ONLY one program scanning at a
time. Follow instructions to delet the problems.

If either program can not delete an infection, reboot the computer, and
right at the start of powering on, hit F8. Keep tapping it until results.
Go into Safe Mode using the up and down keys to get there, hit "enter", and
scan your computer again.