AVG Free and Windows

[Grippa]

I have just hd a large trojan attach where AVG spotted and removed 27 trojan
instances. After removing them the machine then blue screened. on reboot AVG
now fails to run as does skype. I now cannot access AVG, cannot uninstall it
or re-install it. I cant even get into it to get my icence key so I can log a
fault with Grisoft ??

Arrghh, anyone any ideas ?

Thanks

Grippa

 

[Gerry]

Grippa

Are you referring to the free anti-virus or anti-spyware?

http://free.grisoft.com/doc/download-free-anti-spyware/us/frt/0

http://www.elephantboycomputers.com/page2.html#Removing_Malware


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Tom [Pepper] Willett]

Your license key is also on the email they sent you when you purchased it.
Surely you printed it out and put it away in a safe place?

:I have just hd a large trojan attach where AVG spotted and removed 27
trojan
: instances. After removing them the machine then blue screened. on reboot
AVG
: now fails to run as does skype. I now cannot access AVG, cannot uninstall
it
: or re-install it. I cant even get into it to get my icence key so I can
log a
: fault with Grisoft ??
:
: Arrghh, anyone any ideas ?
:
: Thanks
:
: Grippa

 

[Elmo]

I have just had a large Trojan attach where AVG spotted and removed 27 Trojan
instances. After removing them the machine then blue screened. On reboot, AVG
now fails to run as does Skype. I now cannot access AVG, cannot uninstall it
or re-install it. I can't even get into it to get my license key so I can log a
fault with Grisoft??

Arrghh, anyone any ideas ?

Thanks

Grippa

Try one of these Virus Removal Tools to assure you aren't still
infected. Then try a reinstall.

Avast! One tool for any current virus
http://www.avast.com/eng/avast-virus-cleaner.html

Symantec Virus Removal Tools
http://www.symantec.com/business/security_response/removaltools.jsp

F-Secure Virus Removal Tools
http://www.f-secure.com/download-purchase/tools.shtml

Kaspersky Virus Removal Tools
http://www.kaspersky.com/removaltools

 

[Gerry]

Tom

The subject iincludes AVG Free!

--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[db ´¯`·.. >]

there is a freeware that
i highly recommend called
siw.

it will reveal all your license
keys.

in regards to avg.

you may need to log into safemode
and uninstall it "or" sometimes
attempting to just install it
again overcomes the dysfunction.

i'm not a fan of avg, but many
are.

--

<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>

..

 

[Tom [Pepper] Willett]

Yep, thanks Gerry. MIssed that ;-)
His free key won't help, because he's not entitled to direct support from
Grisoft. He'd have to go to the AVG free forums.

Tom
: Tom
:
: The subject iincludes AVG Free!
:
: --
: Regards.
:
: Gerry
: ~~~~
: FCA
: Stourport, England
: Enquire, plan and execute
: ~~~~~~~~~~~~~~~~~~~
:
: Tom [Pepper] Willett wrote:
: > Your license key is also on the email they sent you when you
: > purchased it. Surely you printed it out and put it away in a safe
: > place?
: >
: > : >> I have just hd a large trojan attach where AVG spotted and removed
: >> 27 trojan instances. After removing them the machine then blue
: >> screened. on reboot AVG now fails to run as does skype. I now cannot
: >> access AVG, cannot uninstall it or re-install it. I cant even get
: >> into it to get my icence key so I can log a fault with Grisoft ??
: >>
: >> Arrghh, anyone any ideas ?
: >>
: >> Thanks
: >>
: >> Grippa
:
:

 

[Gerry]

Tom

They do respond in the Forums to questions but their response wasn't
very helpful the one time I asked.

I am interested to see whether the OP has the anti-virus programme
without any anti-spyware protection!

--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Gerry]

Does it ruffle your scales?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~