Avast Update Problems?

T

Tom McCune

This evening, my wife would get a freeze when trying to open one of her Word
documents on her Win98SE machine. We had to power down, boot, and had the
same result a few times. When I deleted normal.dot, the document would load,
but was very sluggish. I noticed that the free Avast had a virus database
update dated today (9/20/05). Disabling Avast, gave her normal performance.
So, this seems likely caused by the Avast update of today. Have others had a
similar problem with this update?
 
W

What's in a Name?

This evening, my wife would get a freeze when trying to open one
of her Word documents on her Win98SE machine. We had to power
down, boot, and had the same result a few times. When I deleted
normal.dot, the document would load, but was very sluggish. I
noticed that the free Avast had a virus database update dated
today (9/20/05). Disabling Avast, gave her normal performance.
So, this seems likely caused by the Avast update of today. Have
others had a similar problem with this update?

You should check in the avast forums
-max
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Registered Linux User #393236
 
B

Beauregard T. Shagnasty

Tom said:
This evening, my wife would get a freeze when trying to open one of
her Word documents on her Win98SE machine. We had to power down,
boot, and had the same result a few times. When I deleted
normal.dot, the document would load, but was very sluggish. I
noticed that the free Avast had a virus database update dated today
(9/20/05). Disabling Avast, gave her normal performance. So, this
seems likely caused by the Avast update of today. Have others had
a similar problem with this update?

Avast has been updated at least five or six times in the last day. I'm
using Win2K and can open Word documents just fine.
 
L

louise

You should check in the avast forums
-max
I tried Avast a few months ago and ended up going with NOD32.

However, I have a vague recollection (not positive), that Avast had
an extra option that kind of double checked all Word, Excel etc.
documents, particularly their macros. This could slow things down
and you might want to check turning that option off (if my memory
is correct that it exists), and see if it makes a difference

Louise
 
T

Tom McCune

I appreciate the helpful responses.

Interestingly, this evening, all was working well as usual, perhaps related
to a new AV database from today.
 

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